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Reviewed October 24, 2011

The room was excellent. The receptionist on our arrival was very helpful especially as we were early. However,in the evening, when we wanted to get into the hotel to go to the bar at 9:30pm the door was locked. Eventually we were allowed in by a surly young man who seemed reluctant to serve us drinks.
On our departure the receptionist was from the same mould as the barman - very surly and unhelpful.
It was a shame that our stay is remembered by this.

  • Stayed: October 2011, travelled with family
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Thank hcam08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 10, 2011

Stayed at the Sonning on Sunday night following a family get together at the hotel for lunch. Staff were unattentive at lunch and at times were downright abrupt to members of my family. Food was no better than average, dessert being a defrosted bought in cheesecake which was soggy. No meals available at the hotel on a Sunday evening so went to the Bull Inn just across the road almost, next to the Church which was splendid. Had we known of the Bull, we would have definitely opted to stay there. Came back to the Great House hotel at 9.30pm to find everywhere locked and dark. Lights on in the reception so we rang the bell as we'd been told the bars would be open, there were sign boards out on the street stating that the bars were open until 11pm. A member of staff came to the door and informed us they were closed, then asked in a surly manner whether we were guests. We said yes and were allowed into the reception area. My husband was treated very rudely by Manuel who would not serve us until we'd shown proof that we were guests at the hotel. The hotel was deserted, dark and unwelcoming, very different to the bustling and pleasant Bull Inn that we'd just left. We were served very half heartedly and told that if we wanted anything else, we had to go to reception to call him back. The bar area remained closed up. Appalling end to our stay. Never again.

  • Stayed: October 2011, travelled with friends
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2  Thank GillH013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 22, 2011

Great location,attentitive staff. We had a private dinning room for 10 of us overlooking the river. Food and wine 1st class.

  • Stayed: June 2011, travelled with family
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1  Thank PhilCottrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 18, 2011

Decent enough hotel in a lovely village. The rooms are pretty standard (if not in the main building, get one in the new out house and NOT in the old one) and offer good value for money. Great area for some after dinner walks. Full english breakfast ok but not special, did not take the plunge to have dinner there.

Stayed: August 2010, travelled on business
Thank Traveller-935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 6, 2011

Booked a family meal, arrived at the restaurant at 8.00pm but our order was taken 45 minutes later after I had to go and find a member of staff to take it from then on the service got slower and slower finally finishing at 11.15pm when we had enough and asked for the bill. We refused to pay for the service charge but that was included in the set price we asked to have it removed but they said NO. Went back two days later to speak to the manager in charge got the owner and because we complain about the service he told us not to come back here again in a very abrupt manner.
So all in all if you are looking for good food but slow service this is the place to go

Stayed: June 2011, travelled with family
6  Thank kdgms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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