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“disappointing”

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The Great House At Sonning
Rochester, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“disappointing”
3 of 5 bubbles Reviewed 15 January 2012

Reception was friendly and welcoming, room very dated and shabby and in need of decoration.
quality of cleanliness very poor.

Room very hot then durning the night freezing.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank upore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 reviews from our community

Traveller rating
    112
    106
    62
    42
    22
See reviews for
56
132
14
80
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Swedish first
  • Any
English first
Worcestershire
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 18 November 2011

Stayed here for 2 nights in April 2011as we were visiting the Mill At Sonning Dinner
Theatre.Really enjoyed the stay.Nice room,good breakfast,good price as we obtained
a special deal because we booked theatre tickets.It's in a lovely spot overlooking the
River Thames.Would have no hesitation in stopping here again in the future.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Citybreaker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 7 November 2011

The room we were assigned was massive and pleasantly decorated. It was spotlessly clean but lacked any character, which was a shame. Breakfast was very good and the evening meal was well presented and very tasty - couldn't fault it.. I can't see how the other reviews slated the food - our experience was excellent.

The bar area is like a doctors waiting room - so we went to the Bull which is just through the cemetery opposite and oozes atmosphere and character.

Saturday morning was woken up at 8 by the gardener strimming the bank to the side of the hotel, this continued for about 3 hours. I realise this has to be done, but really not on a Saturday or at 8 in the morning.

I probably would stay there again if the Bull was full as it was on this particular weekend.

Room Tip: If you want a large room stay in the clock tower - the modern part of the building
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 6 November 2011

A poor experience - anonymous room with furniture that appeared to have shrunk, so it no longer filled the space; two near empty pillows; blankets not duvets; early morning grass cutting outside the window; a maze challenge to find breakfast, badly tuned tv.

On my blacklist which is a pity as the Mill was great.

Room Tip: stay elsewhere
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yodaspants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Bristol, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

I have had a look at some of the other reviews about this hotel and honestly cant believe them. I had a lovely stay here and the staff were very welcoming. The food was outstanding, however, a little bit pricey.

Rooms are clean and comfortable, free wifi throughout the complex was also a added bonus that many of the large chains still do not offer.

Would recommend

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, United Kingdom
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 24 October 2011

The room was excellent. The receptionist on our arrival was very helpful especially as we were early. However,in the evening, when we wanted to get into the hotel to go to the bar at 9:30pm the door was locked. Eventually we were allowed in by a surly young man who seemed reluctant to serve us drinks.
On our departure the receptionist was from the same mould as the barman - very surly and unhelpful.
It was a shame that our stay is remembered by this.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hcam08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales, UK
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 10 October 2011

Stayed at the Sonning on Sunday night following a family get together at the hotel for lunch. Staff were unattentive at lunch and at times were downright abrupt to members of my family. Food was no better than average, dessert being a defrosted bought in cheesecake which was soggy. No meals available at the hotel on a Sunday evening so went to the Bull Inn just across the road almost, next to the Church which was splendid. Had we known of the Bull, we would have definitely opted to stay there. Came back to the Great House hotel at 9.30pm to find everywhere locked and dark. Lights on in the reception so we rang the bell as we'd been told the bars would be open, there were sign boards out on the street stating that the bars were open until 11pm. A member of staff came to the door and informed us they were closed, then asked in a surly manner whether we were guests. We said yes and were allowed into the reception area. My husband was treated very rudely by Manuel who would not serve us until we'd shown proof that we were guests at the hotel. The hotel was deserted, dark and unwelcoming, very different to the bustling and pleasant Bull Inn that we'd just left. We were served very half heartedly and told that if we wanted anything else, we had to go to reception to call him back. The bar area remained closed up. Appalling end to our stay. Never again.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GillH013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Great House At Sonning

Property: The Great House At Sonning
Address: Thames Street, Sonning-on-Thames RG4 6UT, England
Region: United Kingdom > England > Berkshire > Sonning-on-Thames
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Sonning-on-Thames
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Great House At Sonning 4*
Number of rooms: 49
Official Description (provided by the hotel):
Recently refurbished, The Great House on the banks of the river Thames in Sonning offers contemporary and stylish en-suite rooms. The hotel offers easy access to the A4, Reading and the M4, ample free parking for guest's use and free WiFi throughout. Bedrooms are located in separate buildings: the original White Hart Hotel, the 16th century palace yard, the 17th century coach house, and the clock tower. Rooms include a number of comfortable features including luxury bedding, work desks and rain showers. A newly opened all-day restaurant, Coppa Club, includes a relaxed bar area with an open fire and an outdoor terrace overlooking the gardens and river. Breakfast can be ordered from 7:30am and a wide range of options are available from healthy smoothies to a full Skillet Breakfast. In the main house guests can work throughout the day and enjoy fresh coffee and snacks whilst making use of the complimentary WiFi and numerous power points. Situated in the picturesque conservation village of Sonning-on-Thames, the hotel is a 20-minute drive to Reading and Henley-on-Thames and less than 2 miles from Thames Valley Business Park. We look forward to welcoming you soon! ... more   less 
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Also Known As:
The Great House At Sonning Hotel Sonning On Thames

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