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Reviewed November 29, 2015

We had a long weekend in London, travelling from Norway, to do some Christmas shopping.
Nice stay. Friendly staff. Good location for us. Slept well, even with room located next to busy road. Will most likely come back.

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Service
Review collected in partnership with Travelodge
Thank NorwayMan15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Karen from the Social Media Team at Travelodge London Hounslow, responded to this reviewResponded December 1, 2015

Thank you for taking the time to review our hotel. We are so pleased to learn that your overall experience was a positive one. Feedback is invaluable and a copy of your comments will be forwarded to the Hotel Manager. Thank you once again and we do hope you will stay with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 28, 2015

A clean and well maintained hotel. Looks newly refurbished. Staff were very friendly. A bulb had gone in our room and was changed by the time we got back in the evening. Breakfast good. Underground 2 minutes walk away. No internal noise. Would stay there again.

Date of stay: November 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Leezar1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Nicolas from the Social Media team at Travelodge London Hounslow, responded to this reviewResponded November 30, 2015

Thank you for taking the time to review your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room and your experience in our bar cafe. Feedback is invaluable and a copy of your comments will be forwarded to the Hotel Manager. Thank you once again and we do hope you will stay with us in the future.

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Reviewed November 22, 2015

A Clean and tidy Hotel. Warm reception on arrival, basics quickly explained. Room clean, tidy and adequately furnished. Bed comfortable, Bathroom nice and clean, only down point was no shampoo/shower gel. A bit late to see the receptionist and the night man could only offer 2 tiny bars of soap. Next morning another trip to reception as still no shower gel, problem quickly sorted and apology accepted. Only a minor problem. Nicely situated for Shops and transport. Good for a short stay. I wouldn't want to stay for a longtime.

Date of stay: November 2015
Thank Anthony Raymond T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 20, 2015 via mobile

This hotel is great. Great price , great staff and great rooms. Very clean and the beds are lovely and comfy too. For a budget hotel it really ticks all the boxes. Would recommend 100%. We had the breakfast too this time and it's was nice too with a great selection so it would suit everyone.

Date of stay: August 2015
Trip type: Travelled as a couple
Thank stuartc972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Karen from the Social Media Team at Travelodge London Hounslow, responded to this reviewResponded November 23, 2015

Thank you for taking the time to review our hotel. We are so pleased to learn that your overall experience was a positive one. Feedback is invaluable and a copy of your comments will be forwarded to the Hotel Manager. Thank you once again and we do hope you will stay with us in the future.

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Reviewed November 13, 2015

Stayed in London Hounslow at Travelodge with my boyfriend, paid £59 for just a night - for that price, I was very disappointed - the windows were tricky to open, had to give that extra push. The tea cups that were placed on the table hadn't been washed properly. There was stain marks on the carpet and the room smelt. The TV remote wasn't working so couldn't turn the TV on.

The staff that was oh-kay, except one, who works during late nights in the reception. He was so damn rude when I asked a question - didn't respond well when i asked about booking an additional hotel room, he then turned back and nodded his head as he walked away and slammed the door behind him. Absolutely disgusted by his behaviour.

Overall the room was alright but for £59 for just one night and with that poor service, I wasn't pleased, but then again it is Travelodge, you can't expect a 5 star service. The staff should of been friendly - maybe they should provide the staff with training on how to speak to their guests?

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Thuri V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from the Social Media team at Travelodge London Hounslow, responded to this reviewResponded November 16, 2015

We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us. We aim to provide the best service possible to our guests and we will continue to do so by making the most of customer feedback such as yours. Thank you again for choosing Travelodge.

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