Such a lovely venue for a wedding. We attended our nephew and his new wife’s wedding and was overwhelmed in what a lovely place this was.
Wedding was beautiful and so organised. Staff were lovely, chatty, friendly and helpful. Food was lovely and hot, huge portions and beautifully cooked.
I have recently had afternoon tea here on two occasions, once with a friend and then with my husband. Both times I have been impressed with the standard of service as well as the afternoon tea itself. When we couldn't finish all the 'goodies', we were given a container to take them home. I have been to many places for afternoon tea, including in London, and this is extremely good value for money as well as a welcoming venue in a beautiful setting.
Fabulous locationlocation, food was amazing.
Staff were very attentive, and we couldn't have asked for more.
We had the afternoon tea but the food coming out of the kitchen smelt devine.
We will definitely return and possible stay.
Great venue for a wedding or party.
Came here for Sunday lunch. The welcome was wonderful, the food was excellent (decent portion sizes) and the staff were brilliant. They also do a mini pudding and hot drink which I think should be the law for all restaurants when you can't face a whole dessert but you want something sweet to end the meal.
We'll be back.
Dear Andy, Thank you so much for taking the time to give us a review. I am so pleased you enjoyed it and look forward to seeing you again very soon. Best wishes, Helen & Phil
Bought afternoon tea voucher as a treat for elderly friends. On leaving they were told there was £7.50 to pay. On asking ‘what for?’ they were told service charge. (12.5%). I realise the voucher didn’t include service but when my friends got flustered trying to find £7.50 in their purses they were told it was optional. One of them found £5 cash and handed that over. This was very badly handled and put them in a humiliating position. The staff should have said they could leave something for service if they wished, it should not have been stated like a charge they had to pay before leaving. They felt awkward and I regret giving them a gift that upset them.
Dear Alsbel,
When purchasing Gift Vouchers, we totally acknowledge that this is a gift for a special occasion or a thank you and the service charge should have been removed. We are so sorry this has happened and apologise wholeheartedly for any embarrassment that has been caused. This was a genuine oversight but regardless of this should not have occurred. Please pass on our sincere apologies to your friends who visited us and please let us know if there is anything further we can do to make amends. We value our guests and we take pride in our service and genuinely want to put make things right when a mistake has been made. We will contact you directly to refund the service charge that was paid but please also feel free to call us on 01903 815757 if we can help in the meantime. Very best wishes, Helen & Phil.
