We first visited the Scarlet a year a go and were bowled over by not only the location but also the standard of the hotel.. This time, bearing in mind that the hotel had been closed for the whole of Januay ( spring clean time?) we found our hotel room grubby and tierd. There were bad marks on the wall and several of the floor tiles were broken and sharp. The staff last time were impeccable.... this time, lacking in tidy dress and it was a case of " Oh sorry I forgot...." we ordered tea in our room and it was half and hour before we went down to reception to find out they had forgotton.. Certain items which should have been on our evening meal plate... "Ooops Chef forgot" . Breafast on the Sunday morning was VERY slow...
Hotel needs to get into gear and tighten up.
We did bring the matter to the Hotel's Management and they were extremely apologetic.. and - in fairness, have given us a one night B&B hoping they can recompense our disappointment. The Jury is out at moment!!
- Official Description (provided by the hotel):
- Simply put, we are a beautiful 37 bedroom hotel built to the highest eco standards, boasting delicious locally sourced food and the best Ayurvedic inspired spa you can imagine.Discover an escape for grown-ups, to eat, dream and play in peace. ... more less
- Reservation Options:
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- Also Known As:
- The Scarlet Hotel Cornwall/Mawgan Porth, UK