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“First visit - wow - 2nd visit - Very Disappointed” 3 of 5 bubbles
Review of The Scarlet Hotel

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The Scarlet Hotel
Ranked #1 of 3 Hotels in Mawgan Porth
Certificate of Excellence
GreenLeadersPlatinum level
Bideford, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“First visit - wow - 2nd visit - Very Disappointed”
3 of 5 bubbles Reviewed 28 February 2011

We first visited the Scarlet a year a go and were bowled over by not only the location but also the standard of the hotel.. This time, bearing in mind that the hotel had been closed for the whole of Januay ( spring clean time?) we found our hotel room grubby and tierd. There were bad marks on the wall and several of the floor tiles were broken and sharp. The staff last time were impeccable.... this time, lacking in tidy dress and it was a case of " Oh sorry I forgot...." we ordered tea in our room and it was half and hour before we went down to reception to find out they had forgotton.. Certain items which should have been on our evening meal plate... "Ooops Chef forgot" . Breafast on the Sunday morning was VERY slow...
Hotel needs to get into gear and tighten up.
We did bring the matter to the Hotel's Management and they were extremely apologetic.. and - in fairness, have given us a one night B&B hoping they can recompense our disappointment. The Jury is out at moment!!

  • Stayed February 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank jwjoydays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (446)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
York, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 23 February 2011

Located on its cliff top location over looking the beach at Mawgan Porth, this eco-friendly hotel is simply the best hotel experience we have ever had. So much so we are going back for a third time in March!

As you approach Mawgan Porth you see the hotel for the first time, built on top of the cliffs edge overlooking the Atlantic, the Scarlet looks like a successful project from the TV series Grand Designs! blending into the environment, this angular, multil-level white building blends in nicely to its environment.

As you enter the hotel you are greeted by a calm open plan area with no reception (a deliberate ploy to make you feel relaxed) art from local artists fill spaces on the wall, while the floor to ceiling windows add to the ambience, bringing the outside in, with stunning views of the coastal path, the sandy beach and wild crashing waves of the Atlantic ocean below.

Within minutes we were greeted by a lovely member of staff called Penny, who appeared from behind a door where the hidden reception is located!

After taking our details Penny took us on a tour of the hotel. Almost every room we went into overlooked the beach and surrounding area, by the time we reached our room we had explored the spa, with its relaxation spaces and tented dark ambient treatment rooms specialising in Ayurvedic "journeys, the indoor swimming pool with floor to ceiling windows which overlooked the outdoor natural 'reedbed' pool.

Below the outdoor pool, we were taken down the sloping landscaped garden, with its hidden relaxation spaces, to the two bright red wood-fired hot tubs, where you can relax with a glass of something while taking in the magical views all around.

We were then shown the roof terrace, the library complete with pool table, the bar area,the amazing restaurant, headed up by Michelin star chef Ben Tuncliffe, and last but not least the hotel dog which you can take for walks along the wind swept beach or along the coastal path!!

We stayed in one of the spacious rooms. It was a large calming space, open plan, with freestanding bath, shower, king size bed and sliding window doors to a large balcony with spectacular views. Peering directly down the flat roofs of the rooms below are covered in sea thrift, rocks and reclaimed groynes, which create an extension to the cliff top and beach below, simply amazing.

The staff mostley dressed in baggy hemp or linen outfits seem to be as chilled out as The hotel itself. Whether it be the spa, restaurant, reception or bar, the staff are always professional, helpful and informative, and most importantly always smiling!! they really do help add to the experience.

This place is unique, laid back but indulgent at the same time, The Scarlet is an extension to its environment outside.

Yes its not cheap, but its worth every penny!

  • Stayed March 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank A_Kiss_Before_I_Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 22 February 2011

We went to the hotel as a special treat as I am recovering from an illness. Was hoping to be able to chill out and enjoy good food. The hotel itself is stunning as shown in the photos. But I don't think the hotel has any understaning /insight into the fact that people who are stressed and want to relax may have issues with the fact that you have to negotiate for everyting. BUT they have a policy that you have to order room service - any time of the day or night if you want a cup of tea or coffee. My husband likes to drink a lot of coffee but didn't feel comfortable asking. Every time you want to have a drink you have to ring reception, place your order, get dressed / out of the bath etc to answer the door. The coffee is usually served with cold milk so unless you ask specifically you will end up with a tepid drink. Trere was no fridge either so had to keep asking for ice to have a cold drink. Info stated that a fridge would be noisy but the air vent in the bathroom was noisy anyway so it might have drowed it out. We thought it would be nice to chill out in the hot tub that you had to pay extra for -lovely setting over looking the sea - would have been relaxing if only the staff hadn't spend the whole time we were there recounding her life history! The food was not what I'd expect - mostly bland / tasteless - eg no horseraddish in the sauce with the mackrel, artichoke tasted bland (not sure how you can manage that!) greasy potatoes with main course, puddings ok - must have just pudding chef! If you are stressed and have problems with your jaw you will have a problem eating as all the bread is home made and is mostly crust and when toasted for breakfast is rock hard. No alternatives available - asked for muffin/crumpet/potato cake/ pikelet/soft roll - none available. Also room service breakfast a number of things were missed off, and no fresh orange availble. The only bit of food I would compliment would be the hollandaise sauce that I had with the egg florantine but the flavour was drowned out by the ammount of vinager the chef must have put in the water when poaching the egg. Also when asked, staff thought this dish contained smoked salmon! The last night was an event - wanted a drink at 2am and spent an hour ringing and searching hotel for someone -(had to get dressed in the middle of the night) no sign of life anywhere except for meeting another guest who was also looking for help to turn the heating down in his room! To be fair they did refund the last night cost but I left feeling more stressed and with an aching jaw! Had a much more relaxed time on a stopover at a premier inn where tea and coffee supplied and resturant next door provided a tasty meal for less than a tenner! Go for the day and enjoy the facilities but don't bother staying.

  • Stayed January 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank suzanne_kapur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 February 2011

We stayed here for 3 days before our wedding (sort of honeymoon - the wrong way round) in May 2010. Due to time constraints I'll be brief.

There is nothing negative to say about The Scarlet Hotel whatsoever. It may seem pricey to some but it's worth every penny. It's immaculately clean, totally comfortable and the best "battery recharging zone" we can think of.

If you're looking for somewhere to chill out and recharge your batteries then you must stay at The Scarlet Hotel. The hotel is fantastic as is but the surrounding scenery and its location right on the North Cornish coast makes it even more special. Many thanks

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy and Petra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Grinstead
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 20 January 2011

My wife and I stayed in this amazing hotel as part of a year of celebrating our 25the wedding anniversary and I can only describe the entire experience as sublime. Our room was amazing, the pool is fab, the staff brilliant and the service superb. my wife has a few dietary issues including a severe wheat intolerance which we let the hotel know about in advance - the pastry chef didn't just make her some wheat free bread - he created lots of different types including a brioche for her breakfast - these were so good I still want the recipes!
Thank you The Scarlet we shall be back - this will replace our 'bolthole hotel' in Turkey which has been surpassed in spade.

  • Stayed September 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M1keB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
1 review
5 of 5 bubbles Reviewed 13 January 2011

We booked a three night break at Scarlets to celebrate seeing the New Year in with style and OMG did they deliver!!!! We have nothing but good to say about our experience, the staff were friendly, attentive and knowlegable. The restaurant food was exquisit and we enjoyed every meal we had and were just sorry that we couldn't stay longer to work our way through the whole menu.

We treated ourselves to a number of spa treatments and came home feeling refreshed and revived and ready to start 2011. We even had the once in a lifetime chance to swim in the sea on New Years Day.

We have never stayed in a better hotel anywhere in the world and have recommended and encouraged everyone we have spoken to, to stay at The Scarlet.

We will, without doubt be returning at our earliest opportunity.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LuthersUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Padstow, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 5 January 2011

And I'm not mad! The hotel organised, amongst numerous other activities, a swim for any adventurous types on Christmas morning. And sprinting into the crystal clear, icy waters is a memory that will stay with me forever. It's hard to sum up The Scarlet... It's an experience rather than a stay. The eco-friendly building is breathtaking - their website gives you an impression but the reality is even better. The guest rooms & hotels public areas are pretty much perfect. The views are spectacular. The staff are spot on. The pools & spa facilities stunning (and I'm a bloke!). It even has a whippet to take on coastal or beach walks! Great idea. I deduct the hotel 1% for not having draught beer, ideally Tribute or Doombar but otherwise I can't see how it could really improve.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Scarlet Hotel

Property: The Scarlet Hotel
Address: Tredragon Road, Mawgan Porth TR8 4DQ, England
Phone Number:
Region: United Kingdom > England > Cornwall > Mawgan Porth
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Mawgan Porth
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Scarlet Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Simply put, we are a beautiful 37 bedroom hotel built to the highest eco standards, boasting delicious locally sourced food and the best Ayurvedic inspired spa you can imagine.Discover an escape for grown-ups, to eat, dream and play in peace. ... more   less 
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Also Known As:
The Scarlet Hotel Cornwall/Mawgan Porth, UK

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