I wanted to try this motel as it looked so great on the internet. Looks can be deceiving. Sadly a case of fur coat and no knickers. I’ve stayed in a few renovated older motels lately and these guys have got a lot right. Good, modern décor, new furnishings and updated bathroom fittings if not the entire bathroom. The bed, bedding and the towels were good as was the aircon and new ceiling fan and there’s a modern large screen tv. So, they’re 80% of the way there for a great stay, but, and it’s a crucial one, the soundproofing, in the room we were in at least, was dreadful and service was lacking. We could hear the tv from next door, kids screaming from a couple of doors away, an alarm clock going off, again, and again, and again and then the occupant next door opening the fridge to get breakfast supplies. There was a broken soap dish in the shower wall with a jagged raw edge, a major health and safety issue if you knocked again it whilst showering, plus they supply equipment such as plates and cutlery for self catering, but no teatowel or detergent for you to wash up so items can be reused during your stay.
Also, we booked a double room in which we expected to have a smeg fridge and sofa per images on the internet. Instead we were put in a family room with 4 beds, two more than we needed, a smaller, older fridge with no proper freezer, and no sofa. Reception on arrival was lukewarm at best and they showed no interest in moving us to an alternative room.
However great a place looks online, unless you’re prepared to wear earplugs, most people need quiet to get a good nights’ sleep and this place just doesn’t cut it. Be aware, not all of the rooms are renovated to the same standard. We didn’t get the smeg fridge shown in most of the pictures or the plantation shutters. Both things we were looking forward to for keeping our foodstuffs cold and for light control. We had a net curtain covered by a tab style curtain, hung incorrectly and with raw, unsewn edges. Not too hot for privacy compared to the shutters. The back of the door looked like they were still in the process of painting it. More relevant, we stayed two nights and whilst they made the bed and gave us fresh towels, they certainly didn’t vacuum the floors.
I’d love to say this place was great, but as it is, in my opinion, there were a couple of major annoyances which would stop me from staying here again anytime soon if I had any viable alternative. Whilst I don’t like doing negative reviews, users are paying for rooms and need to understand what they might be getting, or not as the case may be.