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“Would look elsewhere next time.”
Review of Leilani Haciendas

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Leilani Haciendas
Reviewed 7 November 2011

The apartment was okay, but not at all worth the price.. also it does state on 'wotif.com' that in a 'spa apartment' there is both an indoor corner spa and an outdoor private spa.. THIS IS NOT THE CASE. NONE OF THE APARTMENTS DO. Oh and mind you, not even the shared spa next to the pool works.
I stayed here with 4 of my friends and after being confronted by a very rude lady (who I assume was the manager) we paid the extra $50 for an additional person. And were given a set of sheets and a towel for the extra guest.
We finally got the keys and went across the road to the unit.
The unit was clean but the furniture appeared to be old and worn. The fold out lounge my friend was expected to sleep on, was dirty and full of sand. So she opted not to sleep on that.
The outdoor bbq was impractical at nite as it is shoved aside in a corner with no light at all ( as that was broken too) .
After our weekend was over, the check out process was merely putting the keys in a basket with a note on it saying 'check out keys'.... I guess that worked out well as we didn't have to talk to the angry manager again.

  • Stayed: October 2011
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Thank reeeviews0078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 18 of 18 reviews

Reviewed 22 March 2011

Stayed here overnight due to my partner playing football at nelson bay. We booked friday night about 6pm to arrive saturday 2pm. Booked online and because we were only staying one night i did want either a early check in or late check out so i called the resort straight after i booked. Unfortunately the lady who answered was not helpful either way as she 'couldnt tell if i could check on early or out late'. We checked in at 330, relaxed til 530 then left for the rest of the night only arriving back at 3am. Didnt spend much time in there but was decent enough.

Quick look at the pool and we didnt even think of swimming when we arrived - was about 30 degrees but looked too dirty! Air con in the lounge was so old school i cant even describe it! Lets just say there was no remote...

Overall seemed ok, i personally believe too pricey for that one night. Great location though, 2 mins away from a quiet beach. Lots of room in the apartment. One thing i thought was odd was that on check in, had to walk across the road where our 'keys' in an envelope were sticky taped to the reception door. Just grabbed them and walked into our room. On departure walked into reception and dropped the keys into a bowl - no customer service at all!

Im excited to be coming back to nelson bay over this coming easter but we will not be staying here, have found better places for the same price or a bit more but are alot better equipped!

  • Stayed: March 2011
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1  Thank GMG05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2010

We wanted a cheap weekend away close to the beach and Leilani Hacidendas provided this for us. The apartment was roomy and although it was advertised as for 2 adults, it could accomodate for 5. It is also a close distance to shoal bay beach, and we found it to be very clean.

  • Stayed: November 2010, travelled as a couple
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Thank annastasia82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leilani Haciendas

Address: 6 Kurrawa CL, Nelson Bay, Port Stephens, New South Wales 2315, Australia
Region: Australia > New South Wales > Greater Newcastle > Port Stephens > Nelson Bay
Hotel Style:
Ranked #8 of 8 Speciality Lodging in Nelson Bay
Price Range: $89 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Leilani Haciendas 3*
Number of rooms: 8
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Also Known As:
Leilani Haciendas Nelson Bay, Port Stephens

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