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Perisher Manor
Ranked #8 of 8 Hotels in Perisher Valley
Reviewed 2 August 2017

Excellent location close to main chairlift and Perisher Centre and Skitube terminal. Comfortable, spacious and quiet family room on the top floor which worked well for my husband and I and two daughters. Attentive waiting staff in the restaurant who capably managed the different sittings in an efficient manner. Dinners were excellent - hearty, flavoursome and home-cooked style meals that exceeded our expectations. The food was family friendly and struck the perfect balance - well above a pub meal standard but not fine dining or pretentious. Lobby and other lounge areas were presentable and comfortable. Judging by other reviews I thought the whole place would be outdated but that was not the case; evidently the public areas and some rooms are better than others. Wi-fi was poor in room but better in lobby and restaurant.

School holiday prices for three nights were hefty but to be expected. We were locked into school holidays due to my daughter being in year 11 but it was worth it as a once-off to stay in this central location which would cater to the skiers and non-skiers in our family.

On the downside, there as an issue with securely storing luggage on our final day after check-out. The hotel was happy for us to store our luggage for the day while we skied. However the luggage room was located within the drying/locker room area which was accessible using a pincode. This means that anyone in the hotel could have opened the luggage room door and gained access to our luggage (our valuables were stored at reception). This concerned us as the skiers' entrance to the hotel was nearby and while this was very handy, it was close to a very busy chairlift and we noticed people holding open the pincode entry door of the drying/locker room as people were coming and going. It would be hard to know who was a guest and who wasn't. So it means that anyone technically could have entered via the skiers' entrance and then waited until someone held open the locker/drying room door rather than using the pincode. We thought a better solution would be for staff only to have key access to the luggage room in the locker/drying room area or a luggage room to be located closer to the reception area. We hope the owners will address this important security issue. At the price we paid for three nights, it's reasonable to ask for a secure luggage area and not to be told you store things at your own risk. We've stayed at many other hotels which are happy to securely store luggage for the day in an area that other guests do not have access to.

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Helicopterkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 59 reviews

Reviewed 31 July 2017

Located next to the ski lift and this is extremely convenient! It is still family owned and operated (and has been since its establishment 45 years ago) and thus focus on the process and its convenience for the operator, not necessarily on the client. One can't book dinner time in advance - you need to do this every day at breakfast... Talking about breakfast - it is pretty average, while dinners are OK... Service is uneven - restaurant service is good, front desk service is on the border of being unfriendly, especially when one tries to deviate from the established rules and routines. Kids club is absolutely great, shame that it is not operating every day of the week. Whatever you do - do not stay in a budget room: this is the worst value for money experienced by us ever. Considering how much one pays per night it is a shocker with no vanity in the bathroom (it is in the room and has separate hot and cold taps); bathroom (actually a shower and a loo) does not have any heating and storage in the room is pretty much non-existant - you feel like in a motel, 30 years ago... Free wi-fi was just a promise and when enquired about inability to connect - the answer we've got was "too many people are connecting". As a client I don't get a stuff about how many people are trying to connect - if hotel advertises a free wi-fi - it must provide adequate wi-fi capacity. We were not able to use free wi-fi throughout our stay there.

Room Tip: Do not take budget rooms
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  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank unhappycustomer151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

Amazingly located, nice lobby, restaurant and bar, but the rooms are by all standards, sub standard. So many little things to list, like the single power point 1.6m off the ground, the kettle cord that can't reach the power point, the 8bit/sec internet non-access, the 6 year old over-packed pillows, the shower that fluctuates from burning hot to freezing, the room size (couldn't fit the cat to try to swing it)...

Room Tip: Ask not to be next to quad lift where the mountain staff's ski-doos go in-out all night long
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  • Stayed: July 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

Had my snowboard boots stolen from their drying room and other guests had boots and a snowboard stolen. Was forced to hire boots, hotel refused compensation stating that we leave our items in their "secure" room at our own risk. Holiday ruined due to their poor security and lack of compensation.

Pro's:
-hotel location
-food

Con's:
-security, stolen items!
-small rooms
-noise, can hear the snow guns all night

Stayed: July 2017, travelled with friends
Thank Hyperize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

One of the best things about Perisher Manor was the food. The kids butter chicken was a little spicy but especially nice. The bar was clean and tidy. This hotel is in a prime position for people wanting to go skiing or snowboarding because it has the V8 chairlift out the front and the quad to the left of it. 5 stars!

Stayed: July 2017, travelled with family
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

I stayed 5 nights at the perisher manor to learn to ski and snowboard. Whilst my expectations were not met, this is Great! Its a tricky business no doubt with a limited number of good to great snowfall months to capitalize on.

There are no TVs in the budget rooms which was unexpected. The walls are thin in this wing of the building and i guess because of that its an problem for them. But I do not accept such lack of creativity why not provide headphones ? It was a real letdown after all my planning (last year) to spend the week of August out on the snow in the daytime and watching the Olympics in the evening.

I payed 2500.00 for 5 nights mid week. Breakfast & Dinner included made up the value !
(They refer to this very small room with very few & old fittings as budget, Yes, though 2 people in this room for 5 nights would not suit many.

The sun goes down at 5-ish and from that moment there is little to do really if you haven't brought a book or your laptop, sleeping would be the only alternative. Obviously one can re assert oneself to online work so you definitely should bring your devices. Wifi was Pretty good mostly.
Base bar was a good option to share a beer with some fellow ski learners i met. Great location and view of all the action of the main perisher slopes which are right by the lifts. Its the best location. I was surprised.

An adequate Breakfast and nightly 3 course meal is included at the Base restaurant though you need to be 1st up for breakfast if you want an early dinner as they have sittings and one must make the reservation at breakfast so if you get into breaky late you then will end up with a late dinner sitting UGH. The food was pretty darn good and good portions ! the female wiatress team were pretty good and pretty friendly. The team worked well under some pressure no doubt from chef! They have to feed alot of people over a number of sessions space and capcity is limited though quite well done.

overall they are doing the best with what they have got and there is no point complaining when you arrive. It is what it is and one must adapt quickly the view out the room window was good. When you see the number of people arriving and leaving each day. You thank your lucky stars that you dont have to go anywhere.
I flew from Sydney to Cooma - it was inexpensive and quick had a transfer to the Skitube which drops you within walking distance to the hotel.

Id say if you can get a reservation that this is really good for families and small groups. It was good for solos too.Stylish venue . Rooms. More to come

Stayed: August 2016
1  Thank Opportunistic0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2016

Location couldn't get any better in Perisher, the food, fantastic, the budget rooms, well, lets just say they are a time warp, very very small, very old looking and minimal furnishings. basically, a bed, small table, sink, and thats it. bathrooms are very dated and small. apart from that, the location does make it worth while.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Pamuva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Perisher Manor

Address: Kociusko Road, Perisher Valley, Kosciuszko National Park, New South Wales NSW 2624, Australia
Region: Australia > New South Wales > Kosciuszko National Park > Perisher Valley
Amenities:
Bar / Lounge
Hotel Style:
Ranked #8 of 8 Hotels in Perisher Valley
Price Range: $386 - $1,298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Perisher Manor 3*
Number of rooms: 49
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