We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (140)
Filter reviews
140 results
Traveller rating
49
62
16
4
9
Traveller type
Time of year
LanguageAll languages
49
62
16
4
9
Show reviews that mention
All reviewsshower over the bathshellharbour villagemary streetthai restaurant on sitefamily roomgood sizelarge tvsouth coastroom was cleanspa roompleasure of stayingstayed two nightswalking distance to everythingwould stay here againocean poolshopping centreshort stroll
Filter
Updating list...
7 - 12 of 140 reviews
Reviewed February 20, 2018 via mobile

A great place to stay. So close to resturants and a public ocean pool. The town centre just a short drive away. Jackie and her hubby were very friendly, happy and helpful. Nothing was a bother. The place inside and out were very clean and very well kept. The room was spacious and very clean and comfortable. The bed and pillows also comfortable. The bathroom was very clean and spacious. Large very white bath towels. Thank you, we will be back.

Stayed: February 2018, travelled on business
Thank marion h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackrea, General Manager at Shellharbour Village Motel, responded to this reviewResponded February 21, 2018

Hi Marion, Thank you so much for your lovely review and great rating, we really appreciate it. We're so pleased you were happy with your stay, the comfort & the cleanliness. Our location is certainly a winner for guests, walking distance to Restaurants, Cafe's , Harbour & the beach. We look forward to welcoming you back.
Thank you for choosing us to stay with, and thank you again for your kind words.
Regards
Jackie & Wayne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2018 via mobile

The spa room is very good & in immaculate condition, it’s spacious & comfortable. The corner spa bath is great, the air con is cool & the free WiFi is spot on. It’s like a double room with lounge/dining area & bedroom that both have a tv with Foxtel. It’s only a short stroll to Shellharbours’ fine shops, pub & beach’s. The Thai restaurant on site is brilliant & they deliver to your room. There’s no pool but the ocean pool is about an 8 minute walk away so it’s not a big deal. This quality hotel is decent value, has tidy well kept grounds & also has easy check-in with friendly staff.

Stayed: February 2018, travelled as a couple
Thank SteveMavo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackrea, Manager at Shellharbour Village Motel, responded to this reviewResponded February 16, 2018

Hi Steve, Thank you so much for your lovely review, and great comments. We are so pleased you were happy with your stay, customer satisfaction is our number one priority, and our hardworking housekeepers take great pride in their work and do a terrific job.
Our location is certainly a winner, close to everything Shellharbour has to offer.
Thank you for choosing to stay with us, and we hope to see you again soon.
Regards
Jackie & Wayne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 25, 2017 via mobile

Stayed here 2 nights as part of a 4 day Christmas holiday with family. As soon as I entered the room I was blown away by how spacious, clean and beautiful the room was. The beds were comfortable and clean. There were many comfy chairs to sit on and a well working TV to watch. The bathroom was amazing with plenty room and a large shower. Staff were very friendly, efficient and professional. Overall, I would highly recommend this hotel. It was so great to stay at!

Stayed: December 2017, travelled with family
Thank foodluver12195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, General Manager at Shellharbour Village Motel, responded to this reviewResponded December 26, 2017

Hi foodluver12195, Thank you so much for taking the time to write this lovely review. We really appreciate your kind words. Our hardworking housekeepers take great pride in their work, which shows in all the great reviews they receive. I will pass on your comments to them. Our rooms and bathrooms are a good size, which guests appreciate, so we are glad you did too. Thank you for staying with us at such a special time of year, and hope you will return to see us again in the future.
Regards
Jackie & Wayne.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 25, 2017 via mobile

We spent two nights here recently. The motel was clean and fresh. The room was large and spacious. A Thai restaurant is onsite as well. In close proximity to the hotel and many restaurants. An easy walk to the water.

Stayed: November 2017, travelled as a couple
Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, General Manager at Shellharbour Village Motel, responded to this reviewResponded November 26, 2017

Hi Catherine, Thank you for your lovely review. We're very happy you were pleased with your stay, the cleanliness, and room size. Our location is certainly a winner, and our guests love it !
We hope to see you again in the future.
Regards
Jackie & Wayne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017

Staff were friendly and check in was quick and efficient.
Ample parking in font of rooms.

Room was spacious and comfortable but agree with other reviewer they was a strong smell of cleaner as we entered the room.

It was busy but was not overly disturbed by noise.

Only stayed one night and was a good location if travelling up or down the Pacific Highway. Hotel was easy walk to the shops and restaurants and had a nice Thai meal in the evening.

Overall a good place to stay for the price

  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank GloucesterTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, Manager at Shellharbour Village Motel, responded to this reviewResponded November 19, 2017

Dear GloucesterTraveler, Thank you for your review. I will do inspections on the rooms to check if the products are too strong. The last couple of reviews have mentioned this, and I have spoken to our great team of housekeepers, so I will follow this up. My apologies for the inconvenience. Most reviews we get are that the rooms smell nice and fresh......
I'm glad you were happy with everything else. Have a safe journey.
Regards
Jackie & Wayne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews