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3 - 8 of 143 reviews
Reviewed October 25, 2020

First of all, during this time of covid 19...hardly anyone was wearing masks and nobody said anything about it. And the hallways are dark no matter what time of day it is. A bathroom towel wasnt clean..there was some hard pink stuff on it. Trash was blowing all over the property and it was overflowed in the hallways. Soda machine didn't work and it took my money. Everybody hung out by the door, which was nearest to our room, where the smoking area is and so if you went through that door, youd be hit by smoke. There was noise right outside our window since we were on the bottom floor, where everyone hung out. I am very disappointed with this place. It's probably not up to code with health inspector people. I will never come back nor will I recommend this hotel to anyone. Oh AND our keys wouldnt to get into the building AND our room!! What's going on here!?

Date of stay: October 2020
Trip type: Travelled as a couple
1  Thank Rokinrob1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 5, 2020 via mobile

Worst hotel I’ve ever stayed at. Hotel and rooms are outdated. The pictures must be from 20yrs ago. Never received room service despite putting the tag outside of the door. Nothing to do onsite besides bbq, and the grills were so broken down you could barely use them. Only one umbrella on the entire outside to use by your table. Hotel restroom were pure disgusting. I went to the restroom in the lobby and not only did it smell like urine, but the above ceiling had a huge hole in it. All outside garbages were full and had garbage overflowing on the ground. Towels in the room were dingy and had holes. Hair in the shower on the wall. Don’t know why it’s called a resort when there’s NOTHING to do there. NOTHING. We tried to make the best of it but I couldn’t wait to check out. Please DON’T Stay here.

Date of stay: July 2020
Trip type: Travelled as a couple
2  Thank 527oliviah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 4, 2020

Everything is old and pricey. I had no choice to stay one night because nothing else was available for the 4th of July. Took the jacuzzi room but didn’t want to sit in that jacuzzi. Felt very uncomfortable and will Never book again or recommend it to anyone. Don’t feel safe especially around these Covid times.

Date of stay: July 2020
Trip type: Travelled as a couple
2  Thank lisalL3894IO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 2, 2020

We really had mixed feeling about this place. We stayed one night extending our trip from another area destination. We booked through a 3rd party site. Booked family suite and was told it was unavailable when we arrived. They apologized and gave us two connecting rooms. Several sites said the room was available including their own. One room was a king with sofa bed and one was two queens. King had a fridge and microwave, queen had neither. No frills bathroom but clean. Rooms were surface clean but in need to repair, drawers broken, trash in drawers, old toy under bed, everything well worn. Hallways need a vacuming. Pool area looked nice though we did not go in. Lounge was busy and did have entertainment while we were there though we did not partake. Gameroom was nice addition for kids but saw left sitting on a table ment careful supervision needed. Breakfast was a joke waffles, bagels, pancakes all frozen and just sitting in case with a loaf of bread. Yougurt or freshfruit would be an easy simple update, Cereal and eggs and potatoes oddly both fresh. However all the staff we encountered were helpful and friendly. Overall we didn't feel like we hated and wanted to leave but wasn't good either. Has an old world Poconos charm with lot of potential, but they need serious updates and better execution on things like room consistancy and breakfast.

Date of stay: December 2019
Trip type: Travelled with family
Thank janaygriffin710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 25, 2019

I must say that the staff at the hotel are absolutely super nice. However, there are signs everywhere stating they are under renovation. I didn't see anyone working on renovating. The elevators can take you up to the 2nd, 3rd, and 4th floor but not back down...most of the time... due to lightening strike and it having a short. When we flushed the toilet, we thought it would overflow. They checked it out and moved us up to the second floor where this room had tiles missing from the ceiling. The towels that people used were left in the pool from the night before and the water had a green tinge to it. Just overall not very clean. Yet, the breakfast was good with a large variety. You could have eggs, potatoes, bagels, toast, cereal, frutit etc. However, the main juice machine was broken. Just feel they need a huge overhaul. The good parts are the price, you can stay with a pet if needed, and the staff is very friendly and kind.

Date of stay: August 2019
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1  Thank dadkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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