Was charged $150 for smoking in the room..lol. My wife has CF, we cant smoke. When I called hotel I was basically told with no explanation that they don't care what I say even though I have medical documentation, we were getting charged for smoking. I was then told the general manager would deal with my problem. When I asked to talk to this person I was told to call in the afternoon. So I call back in the afternoon and he isn't there till tomorrow. I paid $135 for this nice big suite as a Valentines celebration because on the real Valentines day my girl will be in surgery because of her CF. Yea but we were smoking..lol. This was a bad experience that got worse and worse. I normally stay with a different Suites Chain but decided on trying Comfort Suites, NEVER AGAIN!
- Official Description (provided by the hotel):
- Located just off of route 30 in beautiful Lancaster County. This brand new Choice hotel offers its guests a 100% non smoking property, 76 freshly appointed suites with either 1 King or 2 Queen Beds. Start your morning off right with our Savory Starts Breakfast bar featuring hot items and our waffle bar. Our hotel is centrally located to all there is to do in Lancaster, PA. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Amish Country Hotel Lancaster
- Comfort Suites Lancaster
- Lancaster Comfort Suites