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“Charged For Smoking and Wife Has Dissease that cant be around smoke”

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Comfort Suites Amish Country
Ranked #14 of 40 Hotels in Lancaster
Certificate of Excellence
Reviewed 8 February 2012

Was charged $150 for smoking in the room..lol. My wife has CF, we cant smoke. When I called hotel I was basically told with no explanation that they don't care what I say even though I have medical documentation, we were getting charged for smoking. I was then told the general manager would deal with my problem. When I asked to talk to this person I was told to call in the afternoon. So I call back in the afternoon and he isn't there till tomorrow. I paid $135 for this nice big suite as a Valentines celebration because on the real Valentines day my girl will be in surgery because of her CF. Yea but we were smoking..lol. This was a bad experience that got worse and worse. I normally stay with a different Suites Chain but decided on trying Comfort Suites, NEVER AGAIN!

Room Tip: Do Not go near unless you wanna pay double
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  • Stayed: February 2012, travelled as a couple
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6  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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367 - 373 of 518 reviews

Reviewed 4 February 2012

Exceptionally clean, cleanest hotel we ever stayed in. Very friendly staff. We had a king bed as requested. Room was very spacious, love seat, chair & coffee table, plus desk & chair. Nice closet with iron & ironing board. Large, clean bathroom. Free coffee, hot chocolate or tea in lobby 24/7. Nice breakfast. Would definitely stay here again.

  • Stayed: February 2012, travelled as a couple
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2  Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

We stayed at this hotel 2 years ago while visiting Lancaster and can honestly say the hotel has aged very well. Everything was in order and looked brand new. The paint in our room, as well as, the lobby, breakfast room and hallways looked as if they were just done! The carpet looked clean and well maintained. We will stay here again!

  • Stayed: December 2011, travelled with family
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3  Thank creativetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

This was an extremely clean, very comfortable location. Amazing staff, breakfast was really nice. Breakfast staff was very helpful and friendly. So many restaurants within a very short distance - close walking distance if it wasn't so cold when we were visiting. We will definitely be back there!

  • Stayed: January 2012, travelled as a couple
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2  Thank dlwPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

Have stayed in many places in Lancaster since my childhood days. This Comfort Suites hotel is definitely one of the best. Very clean, friendly staff, great breakfast, excellent location, very good value. Unquestionably will make reservations here again for the twice-a-year visits to the area.

  • Stayed: October 2011, travelled with family
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1  Thank vacationshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

Room was immaculate. Entire hotel was well cared for. Many food choices within 1 mile of hotel. Friendly staff. Perfect for the business traveller, shoppers, and families. Will definitely stay there again when in Lancaster area on business.

  • Stayed: January 2012, travelled on business
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3  Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2012

This was our first time staying at this great hotel. We are already making plans to go back in the near future. The room was everything you could ask for; the staff was very accomodating; the breakfast was great; we have nothing negative to say.

  • Stayed: January 2012, travelled as a couple
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2  Thank Darvin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Amish Country

Address: 2343 Lincoln Hwy E, Lancaster, PA 17602-1113
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Lancaster
#6 Romantic Hotel in Lancaster
#13 Business Hotel in Lancaster
Price Range: $118 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Amish Country 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located just off of route 30 in beautiful Lancaster County. This brand new Choice hotel offers its guests a 100% non smoking property, 76 freshly appointed suites with either 1 King or 2 Queen Beds. Start your morning off right with our Savory Starts Breakfast bar featuring hot items and our waffle bar. Our hotel is centrally located to all there is to do in Lancaster, PA. ... more   less 
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Also Known As:
Comfort Suites Amish Country Hotel Lancaster
Comfort Suites Lancaster
Lancaster Comfort Suites

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