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William G

Very nice hotel environment

5.0 of 5 bubblesReviewed Oct 26, 2022via mobile
To start, parking was limited due to a wedding. I reserved a queen room through Expedia, but arrived to two double beds. The receptionist fixed that without hesitation. My wife and I loved the room, however, you can hear everything in the rooms adjacent. We could literally hear what the couples conversation next door through the wall, but the hotel is very quiet walking through the halls and in the reception area. The hotel is beautiful and the staff are friendly and helpful. Overall, we enjoyed our stay.
Date of stay: October 2022
Trip type: Travelled as a couple
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All reviews historic hotel top floor bed was comfortable downtown lancaster main building on site restaurant first floor brick wedding repurposed ballroom blinds desk
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Reviewed October 13, 2022

We booked to stay one night at the hotel and after checking in and exploring the area, we decided to stay an extra night. The hotel reception staff were great, friendly, professional and knowledgeable. I'd highly recommend staying here if visiting Lancaster.

Date of stay: October 2022
    • Location
    • Cleanliness
    • Service
Thank CatC0llins
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 9, 2022 via mobile

Quirky place to say - clean tidy and spacious the only downside is the dark rooms. Need better lighting. Beds slightly confusing with two double beds so we had a bed each instead of our usual king bed. Basic breakfast. Staff friendly. Bartender seemed stressed when we popped in for a coffee

Date of stay: October 2022
Trip type: Travelled as a couple
Thank 937liz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 24, 2022 via mobile

The booking was only for one night. The hotel location is not the best BUT the hotel let me tell you is the BEST in town. Totally shocked with the everything inside, its beautiful. Check in was smooth and my room was gorgeous. Spacious and clean and just beautiful!!

Room tip: Free WiFi, mini fridge, safe in room
Date of stay: September 2022
Trip type: Travelled as a couple
Thank Road258202
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 14, 2022

If you stay more that two nights it is stated that your room will be cleaned. We stayed three nights and the second day our room was not attended to. This shows disorganization in regard to who is staying how long. When we asked for the room to be attended to we were met with resistance by one of the front desk men, while another woman working the front desk tried to be accommodating. Considering we had a family event and had a total of 6 rooms for the weekend I would think it would have been better service. Allot of unhappy folks working there. We are returning to Lancaster in September and will not return here.

Date of stay: August 2022
    • Value
    • Cleanliness
    • Service
Thank 363maryjeans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 17, 2022

Rooms are quaint, but noisy (loud ice machine in hall has no doors so you will hear it in your room, you will hear every step of your early morning riser neighbors in the creaky floors). Front desk a bit understaffed as they also take incoming phone reservations so you may have to wait a bit to check in). Morning coffee in lobby was delicious, but they may check you out by mistake and lock you out of your room like they did me. Nice Bigelow toiletries, but plastic cups made it feel like a low-budget hotel. Note of bed said they didn't change sheets except for over 2 day stays unless requested...for MY SAFETY. Very odd.. That made me question where a solo traveler, or family with children had safety issues in the past. I felt safe. No black out curtains, so lights from parking lot will fill your room at night through the wooden shutters.

Mixed bag hotel.

Room tip: Ask for room on top floor (avoid creaky floor noises) and away from loud ice machine
Date of stay: July 2022
    • Value
    • Cleanliness
    • Service
Thank dcguydc1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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