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Z Harriet Y

Lovely Hotel, Great Wedding Venue

5.0 of 5 bubblesReviewed Oct 28, 2022
Everything about the wedding at the Cork Factory was lovely and well presented. The food at the rehersal dinner was excellent. Wedding meal and appetizers were also excellent.

Parking was fun, but manageable. It is in downtown Lancaster, so typical of an historic town, streets are narrow and space is limited, so that pretty much explains the parking situation. I didn't hear of anyone at the wedding who did not find a parking place on site. There were two weddings that night.

THE ROOM: we had a suite, which had a separate living room. I never found it on their website, but our sofa was a sleeper sofa. We ordered sheets, etc. enabling us to have a mini-sleepover for two grandchildren who are cousins. The suite was nice for little get togethers.

The windows in the bedroom have blinds AND drop down shades to block the outdoor lights. It took us a bit to figure it out. The shades are like the ones you see in hospital rooms. Actually, very clever solution for the situation.

Our room was quiet. I heard some hallway noise when people were yelling, but our door was probably open. You know how you move the lock thing over to keep the door open so visitors can come on in.

The staff was friendly and accommodating. The wedding planner was amazing. For example, four bouquets instead of six were delivered, she took care of it. Less than an hour later the missing two arrived.

The venue is a beautiful wedding setting. All the events were a short walk away from our room. It is quiet and inviting.

What was there not to like?
My only complaint was that with the brick walls next to the bed, I whacked my toes twice getting out of bed. Learned quickly not to extend my foot when getting up.
Date of stay: October 2022
Room Tip: Get the suite if you have a family event there and you want visitors. Reserve your room asap if...
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed October 26, 2022 via mobile

To start, parking was limited due to a wedding. I reserved a queen room through Expedia, but arrived to two double beds. The receptionist fixed that without hesitation. My wife and I loved the room, however, you can hear everything in the rooms adjacent. We could literally hear what the couples conversation next door through the wall, but the hotel is very quiet walking through the halls and in the reception area. The hotel is beautiful and the staff are friendly and helpful. Overall, we enjoyed our stay.

Date of stay: October 2022
Trip type: Travelled as a couple
Thank William G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 13, 2022

We booked to stay one night at the hotel and after checking in and exploring the area, we decided to stay an extra night. The hotel reception staff were great, friendly, professional and knowledgeable. I'd highly recommend staying here if visiting Lancaster.

Date of stay: October 2022
    • Location
    • Cleanliness
    • Service
Thank CatC0llins
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 9, 2022 via mobile

Quirky place to say - clean tidy and spacious the only downside is the dark rooms. Need better lighting. Beds slightly confusing with two double beds so we had a bed each instead of our usual king bed. Basic breakfast. Staff friendly. Bartender seemed stressed when we popped in for a coffee

Date of stay: October 2022
Trip type: Travelled as a couple
Thank 937liz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 24, 2022 via mobile

The booking was only for one night. The hotel location is not the best BUT the hotel let me tell you is the BEST in town. Totally shocked with the everything inside, its beautiful. Check in was smooth and my room was gorgeous. Spacious and clean and just beautiful!!

Room tip: Free WiFi, mini fridge, safe in room
Date of stay: September 2022
Trip type: Travelled as a couple
Thank Road258202
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 14, 2022

If you stay more that two nights it is stated that your room will be cleaned. We stayed three nights and the second day our room was not attended to. This shows disorganization in regard to who is staying how long. When we asked for the room to be attended to we were met with resistance by one of the front desk men, while another woman working the front desk tried to be accommodating. Considering we had a family event and had a total of 6 rooms for the weekend I would think it would have been better service. Allot of unhappy folks working there. We are returning to Lancaster in September and will not return here.

Date of stay: August 2022
    • Value
    • Cleanliness
    • Service
Thank 363maryjeans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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