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MNPHL
Philadelphia, Pennsylvania

Great place to stay in Lancaster!

5.0 of 5 bubblesReviewed Oct 24, 2023
We loved our stay at the Cork Factory Hotel and would highly recommend for the ambience, comfortable, spacious room, well-appointed bathroom and nice shower, easy walking distance to Lancaster restaurants and sights, friendly and helpful staff and cool vibe. You can feel the history of this former factory through the exposed brick walls and wooden beams (and the wooden stairs - take those!) along with the tasteful and comfy renovations to make it a really pleasant and unique hotel stay. Understand what others said about the noise sometimes traveling but disagree that no breakfast onsite was a minus - there's many great coffee + places a five minute walk away, as is Central Market. Could also drive easily to cute nearby towns like Lititz. Thumbs up for this place!
Date of stay: October 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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All reviews historic hotel top floor bed was comfortable downtown lancaster main building on site restaurant first floor brick wedding repurposed ballroom blinds desk
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Reviewed August 27, 2023 via mobile

We were in town on business and this place offered just about everything we needed for a comfortable overnight stay. Clean and comfortable rooms, plenty of parking and coffee in the lobby. I only wish the restaurant was open. I believe they are only open Wednesday through Saturday but there are still plenty of options close by.

Date of stay: August 2023
Trip type: Travelled on business
Thank jppatchoski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2023

To start off, we request early check in, only 1 hour early, front desk states they will text when room is ready ,no text ever came.
Upon check in we inquired about complimentary breakfast, clerk says that is no longer available due to covid, and suggests we go to a Mcdonalds around the corner. Room was fine, beds/pillows comfortable. Next day we head out at 10 am, pass the housekeeping in hallway. Upon returning to room at 4:30 we see room has not been cleaned or made up. Trip to front desk, Luiz says, did you request your room to be cleaned, I said since when does it have to be requested, isn't that the idea of being on vacation and staying in a hotel ?
So I said can you have someone at least freshen it up now, he says I have no one available and hands me a stack of towels and plastic bags to empty waste pails !! Not happy with this but we have no choice, Luiz not very helpful at all. Upon checking out I ask for a discount on the room since it wasn't cleaned, Luiz says the housekeeper said you had do not disturb on door,I said we left at 10 am, Luiz then says she finishes at 10 am. What housekeeping in a hotel finishes at 10 am ?? Then I think if she finishes at 10, why couldn't we get our early check in before the room was obviously cleaned and ready by 10 !! It's a shame because we have no complaints about the place itself very cool and historic, however the people running it need a lesson in courtesy and professionalism. Horribly run. Would not recommend until the desk staff is retrained on how to treat customers.

Room tip: Make sure to request your room be refreshed/cleaned at check in.
Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank A2199ADmichaelg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 20, 2023

The room is super clean and super maintained, with fantastic soaps and shampoos. Ton of pillows. But no coffee maker in room (it does have a small fridge). They do have coffee downstairs... which gets to something else... despite some two hundred bucks or close per night depending on what day you are here, it does not come with breakfast anymore, nor is the restaurant at the hotel open on Sunday or Monday or Tuesday. At all. And nothing is close. So, it's a luxury destination but really misses on that account. They will sell you something to toss in a microwave sitting next to the coffee urn, but, well, that just doesn't work for a couple hundred a night in an area full of lodging. Also, this place seems to host a lot of weddings, and parking can be a challenge as the other businesses in the old factory complex have signs against hotel folks parking in their spaces. Choose wisely, my friends.

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Dave C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 29, 2023

Adult family road trop - mom at 90, "kids" in 60s.
Lovely property, and VERY nicely reclaimed/ redone.
Rooms are roomy, side chairs comfortable. Rooms VERY quiet - great place to catch up on sleep.
Restaurant is outstanding. Excellent foot, we found the prices reasonable. Ample portions - not teeny pieces of food artfully arranged.
Coffee in the lobby in the AM - the coffee is outstanding.
No breakfast here, but a fridge in each room.

Room tip: No breakfast (but excellent coffee, and tea selection). Refrigerator in each room. Bring yogurt.
Date of stay: May 2023
    • Value
    • Location
    • Service
Thank DoJoHi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 1, 2023

Staff were excellent all around. Room was noisy. Parking was a challenge at f I rst but resolved when lot for a business opened up to hotel guests for the weekend. Very thin walls. Kids next door were bouncing on the.beds for hours. Had a few creepy crawlers in the room. Hotel has a cool vibe but the sound issue would be a reason not to return for me

Date of stay: April 2023
1  Thank Journey56542102355
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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