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Jake Morrison
Cape May, New Jersey

Bar and restaurant not open during visit.

4.0 of 5 bubblesReviewed May 15, 2024via mobile
Third time staying at this beautiful hotel. Rosetta at the front desk was very helpful squaring away some problems with our room reservations. She went above and beyond what was required. Would have given 5 stars, but the on site bar and restaurant were closed.
However, Quips English pub, across the street, was a friendly place with great fish and chips and other brit food.
Date of stay: May 2024
Trip type: Travelled with friends
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All reviews historic hotel top floor bed was comfortable downtown lancaster main building on site restaurant first floor brick wedding repurposed ballroom blinds desk
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1 - 6 of 761 reviews
Reviewed March 19, 2024

This hotel is really cool, decor industrial but comfortable. Parking easy, and I had everything I required including decent food. The restaurant fare was inventive and better than average, but not top-notch. I definitely will stay again!

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank WAPF O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 7, 2024

Visited hotel during a trip for a wedding. Booked a room with 2 queen beds. The room was located across the parking lot, in bldg.#9. Room was very clean and spacious. Large shower. Small fridge with complimentary water bottles. Heard no noise from other rooms and the hotel was full.
Only two complaints and one involves the room...NO coffee machine. With this price point and quality of hotel I do not expect to have to walk outside & across a parking lot to get a cup of coffee in the morning.
Which leads to complaint number two, no breakfast option. I could probably overlook this if I could have easily gotten coffee to hold me until we ventured out for breakfast.

It was pouring rain the entire morning so the coffee dash was not happening.

The only interaction with staff was at check in and check out. Very friendly and walked us part way over to bldg#9 as initially the location was very confusing.

Would I stay again? Yes, with my single serve Keurig in my luggage. I have had a coffee pot in a room that was half the price.

Special mention for one of the most comfortable/cozy/welcoming lobbies I've encountered.

Room tip: If you want coffee first thing in the morning, bring your own coffee maker.
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank DEGhia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 28, 2024

Stay somewhere else! Walls are paper thin you will hear every word your neighbors say and they will hear you! Staff is unresponsive. Hotel is cute and clean however if you are hoping to actually sleep find another hotel this one is not it! Ear plugs won’t even help!

Room tip: Pick a different hotel
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank GingerGirllovesatrip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 5, 2024

Would not return to this hotel! The walls in the guest rooms are not soundproof. We went to bed at 11:00pm and there was a loud conversation going on in the room next door. At 1:30am we called downstairs to the front desk to lodge a complaint. The hotel gave us a credit of $55 back to the charge. It was hardly enough to compensate for our lack of sleep!

Think twice before you make a reservation at this hotel!

Room tip: Rooms are not soundproof!
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Wayne K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 24, 2023

We loved our stay at the Cork Factory Hotel and would highly recommend for the ambience, comfortable, spacious room, well-appointed bathroom and nice shower, easy walking distance to Lancaster restaurants and sights, friendly and helpful staff and cool vibe. You can feel the history of this former factory through the exposed brick walls and wooden beams (and the wooden stairs - take those!) along with the tasteful and comfy renovations to make it a really pleasant and unique hotel stay. Understand what others said about the noise sometimes traveling but disagree that no breakfast onsite was a minus - there's many great coffee + places a five minute walk away, as is Central Market. Could also drive easily to cute nearby towns like Lititz. Thumbs up for this place!

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank MNPHL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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