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All reviews porch restaurant northeast extension typical courtyard perfect place to rest nicest courtyard business travel great hotel wedding group hotel choice conveniently located right hotel is modern the bed was super comfortable business hotel reception area breakfast and dinner convenient location indoor pool
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Reviewed September 13, 2018 via mobile

I have had a few hiccups when starting here over the past few months BUT... They have been more than made up for by the outstanding staff. Janette sets my day off right with a smile and coffee (Good too!) And then she's still around with a smile and a local craft beer to celebrate the end of the day.

Stayed: September 2018, travelled on business
Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Lansdale_CY, Manager at Courtyard by Marriott Philadelphia Lansdale, responded to this reviewResponded September 14, 2018

Thank you for your feedback on your recent stay.

With the sprit to serve, I am delighted to hear that Janette passion for guest service along with our associates on providing exemplary staff service. In regards to the hiccups- we do apologize and our team strives to providing personalized service. We pride ourselves on recovering from experiences and working as a team to ensure we correct our opportunities.

We look forward to having you as our guest next time your travels bring you to Lansdale.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 29, 2018

Janette was awesome, greeted us each morning and was very good at her job. She always made sure we got what we needed. She even warmed our cookie for us! Made the stay more personal for us. Great Job!!!

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Lansdale_CY, Manager at Courtyard by Marriott Philadelphia Lansdale, responded to this reviewResponded August 30, 2018

Thank you for sharing your experience at the Lansdale Courtyard Bistro. We are delighted that Janette was able to create a personal experience that exemplifies her commitment to guest service. On behalf of all our associates we hope to have you as our guest next time your travels bring you to Lansdale.

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Reviewed August 29, 2018

This is my go-to hotel in the area. Folks at check in are always friendly and helpful and the lobby is clean and inviting. The favorite part for my colleagues and I is always breakfast, which is quick and delicious. Janette and Nicole recently went above and beyond, providing exceptional, friendly service during breakfast.

Stayed: August 2018
Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Lansdale_CY, Manager at Courtyard by Marriott Philadelphia Lansdale, responded to this reviewResponded August 30, 2018

Thank you for sharing your experience at the Lansdale Courtyard.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We appreciate you recognizing Janette and Nicole for their commitment to guest service and in turn we will recognize the associates for their spirit to serve internally.

Thank you for staying at the Lansdale Courtyard and we hope you choose to stay with us again whenever your travel needs bring you back to Lansdale.

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Reviewed August 26, 2018 via mobile

Janette (Starbucks employee) goes above and beyond to make sure the customer is satisfied. We stayed 3 nights and had breakfast 3 mornings - she was there every day - our order was perfect and served very quickly. Awesome job

Stayed: August 2018, travelled with family
Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Lansdale_CY, Manager at Courtyard by Marriott Philadelphia Lansdale, responded to this reviewResponded August 28, 2018

Thank you for sharing your experience at the Lansdale Courtyard!

On behalf of all our associates we are delighted we were able to meet and exceed your expectations. I appreciate you recognizing Janette for her commitment to service excellence. In turn, we will recognize Janette for sprit to serve our guests.

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Reviewed August 10, 2018

The service provided at the Porch restaurant was excellent. After a long drive from the Poconos the service that we received was what the doctor ordered. Tony and Marvin (cooks), Brittney (server), and Frankie (bartender) were absolutely wonderful. The swordfish was cooked to perfection and the margaritas was so good. Brittney always came by to check on us to make sure we were ok and to fulfill our needs. The restaurant and hotel is so modern it feels like your in NYC when your in it. The also have a great outdoor seating and hangout area that's cozy. This is a great place to stay and throw a party too. I would come back again and the folks mentioned above made all the difference.

Room Tip: quiet location so any room is good, it is right off the PA Turnpike
  • Stayed: August 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank lreed985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Lansdale_CY, Manager at Courtyard by Marriott Philadelphia Lansdale, responded to this reviewResponded August 13, 2018

Thank you for sharing your experience at the Porch restaurant.

With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service.

Thank you again for your time and come visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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