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All reviews va hospital hershey park chain hotels in the area room was clean pancake machine cinnamon rolls family stay the breakfast area hotel location the hotel manager mini fridge late check cereal
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Reviewed July 16, 2018

I accidentally booked a smoking room via Travelocity for Saturday night in another hotel (Watch the small print!). I called many area hotels, all completely booked for summer Saturday night. Thank goodness this Holiday Inn Express had a cancellation. They kindly booked me in on Friday afternoon. Very courteous at the front desk check in. It is slightly remote, but only a mile from a large shopping complex with a Wendy's and Walmart Super center for supplies. It is a solid 40 minute drive to Hershey Park due to local roads/traffic. The room was clean, beds comfortable, and our room was very quiet. We were on the 3rd floor (314). We did not have a chance to even see the pool. The breakfast was plentiful at 8:30am (cinnabons, pancake machine, eggs, sausage, yogurt, fruit, cereal, hard boiled eggs, bread/toaster). At 9am, the dining room was full and the staff were restocking. Staff kept the buffet clean and refilled, but only 1person, so there was a little wait for the pancake batter to be refilled. But very nice about all of it. Parking was plentiful. We were grateful for a restful quiet night.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank gypsy41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtneyShifflett, Front Office Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this reviewResponded January 9, 2019

Thank you truly for your wonderful review of our hotel. We are delighted that you enjoyed your stay with us and that you were understanding about the breakfast rush. Rest assured that we have heard your feedback and now double staff our weekends so that there is next to no wait for our delicious pancakes.

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Reviewed July 15, 2018 via mobile

I had an outstanding stay at the Lebanon, TN Holiday Inn & Suites. I stayed at the hotel from July 12 to July 15. The room was exceptionally clean, large, modern and comfortable. The bed and linens were fantastic, as good as any 5 star hotel globally. The staff was very friendly. The breakfast was very good (both hot and cold choices). Parking was a breeze, even for people with trailers, trucks, and vans. What a great experience!!

Date of stay: July 2018
Trip type: Travelled solo
Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 13, 2018 via mobile

The hotel provides a close respite to long a days work at the VA Hospital. It is a very close option and a place nice to come back to while on business. Lebanon is a quiet and low key town but the hotel location provides opportunity to support local businesses rather than mega chains. The simple breakfast is filling and tastes good. The cinnamon rolls provided in the morning are good to nab and stick in the room refrigerator for an evening dessert. Staff is friendly and the bed was very comfortable. It was a four night stay and the only problem I had was a key card that had to get replaced.

Date of stay: June 2018
Trip type: Travelled on business
Thank MFxIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtneyShifflett, Front Office Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this reviewResponded January 9, 2019

We are happy to hear that you enjoyed our hotel. It is a honor to hear that you are comfortable and able to get work accomplished.

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Reviewed June 24, 2018 via mobile

Nice newly renovated hotel along the side of I40 just far enough out of Nashville to be accommodating & welcoming! Available accessible rooms & activity/meeting room. King size room was huge, and nicely appointed.

Date of stay: June 2018
Trip type: Travelled with family
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 11, 2018 via mobile

One of the few chain hotels in the area. Soon the competitors hotel will be completed and will take the top spot. This holiday inn needs updating and some cleaning. It definitely has seen its better days. Not a bad place to stay but I will be choosing the competitor as soon as it opens.

Date of stay: June 2018
Trip type: Travelled with family
1  Thank c12pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtneyShifflett, Front Office Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this reviewResponded January 9, 2019

Thank you for trying our hotel, we are sorry that we fell short of your expectations. As you mentioned we are coming up for renovations. We would love to have you back to experience our true level of service and quality.

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