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Holiday Inn Express Grove City-Prime Outlet Mall
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Reviews (287)
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All reviewsfree popcornshopping triplemon waterfront deskhour coffee teacinnamon bunsshower faucetelephant and castlesmall issueroom was cleanspent one night herecookiesbed and pillowsyogurthot tubstay there againtimber creek
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Reviewed June 3, 2012

we have 2 families stayed during May Victoria's long weekend for 2 nights. Price, service is good, room is clean, location quite and near the shopping mall, will go back again.
P.S. currently Canada Government just increase the customer tax quota and the gas price is even cheaper in U.S., so we will definitely go back. Happy Shopping!!

  • Stayed: May 2012, travelled with family
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3  Thank buffalosabres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 22, 2012

Warm & friendly welcome after a hard days shopping!!
Pool & spa great (latter hot so beware). The breakfast was just what we needed before along days drive south - excellent

  • Stayed: May 2012, travelled as a couple
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5  Thank M0EC01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 18, 2012

Tried the Holiday Inn Express for a weekend stay while visiting family. Great location for outlet shopping and several restaurants nearby. It's a newer very clean hotel. Enjoyed the free popcorn 24/7 and lots of variety for breakfast. A little pricey ( my opinion).

  • Stayed: May 2012
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2  Thank abt7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 2, 2012

I would not normally write a review about a chain hotel like the Holiday Inn Express. This particular chain is usually so reliable that we often book it for a weekend trip when we are not going to spend much time in the hotel. This weekend was all about shopping so we booked two nights in two different cities.
The staff at the front desk were more than helpful. We had a bottle of wine and they went out of their way to find us some wine glasses so we would not have to drink out of plastic cups.
The only room available by the time we booked was a double with two beds. We usually stay in a room with a king bed. No big deal except that this room had a door to the room beside it. We thought nothing of this at all until after we went to bed and our neighbours returned. They were extremely noisy and it sounded as if they were right in the room with us. In fact I asked them to keep it down a bit and they could hear me too. This was certainly a lesson to us not to book a room like this again. The average rating is because of the lack of sound proofing. If you book this hotel definitely pack your earplugs.

  • Stayed: April 2012, travelled as a couple
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1  Thank Ontario_Sun_lovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this reviewResponded June 13, 2012

Dear Ontario_Sun_lovers,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good and the really good comments, I truly value the bad comments as this gives us the opportunity of improving what we can offer to improve your stay. We will address these points and I hope when you return you will see the improvements made.

Thank you again for your review.

Sincerely,

Ben J
Case Manager
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 16, 2012

On our recent shopping trip we stayed at the Holiday Inn Express for the weekend. We found it to be very clean..."no bed bugs"...we checked! Bed was very comfy. Staff was very friendly and helpful. It was close to the outlet mall and restaurants which was nice. The breakfast was very good. Everything was hot and plentiful. Lots of options...eggs, ham, bacon, biscuits, bagels, pancakes and lots more. There was some fruit as well, nice bananas and good apples. Nice touch that coffee, juice and popcorn was available 24/7. We also got a good price booking on line. Great stay!

Room Tip: Rooms on the second floor were convenient as there was a staircase you could use instead of having to wait for the elevators.
  • Stayed: April 2012, travelled with friends
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2  Thank FRASIER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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