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All reviews whole foods front desk staff long term staff running the hotel is clean waffles gas grill visiting family in the area night stay easy access full kitchen breakfast was excellent fresh fruit great place to stay would definitely stay here again hot breakfast suite
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Reviewed February 20, 2018

Couldn't have asked for a better experience. Staff was super friendly. Room was very comfortable and quiet. Hotel is Conveniently located to major highways. Great stores nearby including Whole Foods and Ironhill Brewpub.

Stayed: February 2018, travelled with family
Thank teatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 18, 2018

We have stayed at several Residence Inns in recent years. This was the only Residence Inn that disappointed us in a couple of areas, which saddens me to say. First off, the suite had a bit of a smell that I have to assume is "smells like dogs". Second, there were ugly spots and stains on the chairs and couch, and the kitchen dish towel was completely filthy (was clearly used; had fried rice pieces encrusted on it). Finally, the breakfast bar experience was subpar: while there were plenty of quality offerings, the staff running the breakfast appeared completely unfriendly and apathetic. They left empty trays of eggs and sausage unfilled; there was never a "Good Morning" or any other sign of friendliness. I found that pretty shocking, compared to every other RI I have ever been to, where you could always count on a smile from the friendly, helpful staff at the breakfast bar.
Otherwise, the experience was fine; we had no major problems with the functioning of the room. The front desk staff were uniformly helpful and friendly. It was great having so many restaurant and shopping options close by.

Stayed: February 2018
Thank dianasgarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 20, 2017

Owners do not take care of this hotel. Really looks run down. Our bathroom door did not close. The elevator closest to our room was out of order so this 65+ couple had to go down the hall, get the elevator and then go down past the broken elevator to get to our room. They should have given us a room near the working elevator. Did not even look like they were working on it. At the "mix" the evening we checked in the "host" was totally in my face and insisted he poor my wine. His hands were shaking so much I was afraid he was going to spill it all over. The next morning at breakfast the one hostess was too in our face being too friendly! Again eggs were like rubber! will not be back to this particular RI.

Room Tip: Don't stay here until they do a real renovation
  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank CathyB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimResidenceInn, Front Office Manager at Residence Inn Philadelphia Montgomeryville, responded to this reviewResponded September 23, 2017

Dear CathyB2,

Thank you for staying at the Residence Inn Philadelphia Montgomeryville and for taking time out of your day to review the hotel.

As a Valued Guest, we value your feedback and want to sincerely apologize about your experience at the hotel. We can only imagine how frustrating it must have been to have to use a secondary elevator that was a long walk from your current room. We have addressed the maintenance issues with the appropriate departments. Also, we want to apologize about our mix host and our breakfast hosts and we will talk to them about their service and the quality of the food.

Thank you again for your feedback.

Kind Regards,

Jim Duncan
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 24, 2017

Lower priced hotel that is perfectly fine for the area, but nothing great. Rooms were clean. Decently appointed. Everything worked. But carpet in the room was threadbare, and the furniture had plenty of spots that could have used some cleaning. Feels more institutional than comfy, but it works fine if you need a place to stay in the Montgomeryville area.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimDuncan1987, General Manager at Residence Inn Philadelphia Montgomeryville, responded to this reviewResponded July 29, 2017

Dear Jeffrey M,

Thank you for staying at the Residence Inn Philadelphia Montgomeryville during your recent travels.

As a Valued Guest, we appreciate your feedback and are delighted to hear that you found the hotel to be perfectly fine for the area. Also, we would like to sincerely apologize about the condition of the carpet in your room, as well as other areas, and we have addressed these issues with our staff to ensure that they are corrected moving forward.

If your travels should bring you back to the area, it will be our pleasure to accommodate you again.

Thank you again for choosing the Residence Inn Philadelphia Montgomeryville!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 7, 2017

Perfect location. Spacious and extremely clean rooms. Beds are EXTREMELY COMFORTABLE. Rooms so quiet you won't believe it. They have these mixers in the evening with free beer that are pretty cool. Not down with the watered down domestic stuff??? Walk across the street to the awesome brewpub.

I've had to stay in this area several times in the past and from here on out.... consider this place booked.

  • Stayed: June 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank laurenandjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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