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All reviews front desk truck stop room was clean off the highway place to stay oatmeal easy access cookies rausch creek complimentary breakfast fresh fruit the breakfast area very nice hotel first floor convenient location hershey park inns
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Reviewed October 29, 2018

Our room was clean. Bed was comfortable. Staff was friendly. Breakfast was more than adequate. Location was good and we felt safe. The hotel was easy to find just off of I-81. Would definitely stay there again

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Timothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVGPA, Guest Services at Hampton Inn Pine Grove, responded to this reviewResponded 4 weeks ago

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you.

With Warmest Regards,
Sarah Krammes
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 29, 2018

clean friendly very accommodating. would recommend this location to anyone having to find a place to stay. the staff was willing to help all request. very clean . no prroblems finding the entrance/exit

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank barbshq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVGPA, Guest Services at Hampton Inn Pine Grove, responded to this reviewResponded September 30, 2018

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you.

With Warmest Regards,
Sarah Krammes
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 14, 2018

This was an overnite visit on the way north. Nice room, very typical of 2-bed layout. Issue one was the refrigerator was off. Called the front desk and was told it had to be removed from the cabinet and the knob on the rear of the refrig needed to be turned on. Should the patron really need to wrestle with this? We did, it solved the problem, but we left it on for the next guest. Our room was to the highway side of the building. Rt 81 is a main thorough fare for truckers North and South bound 24/7 - window not very sound proof. However, there was a lot of truck activity in the area, so unsure if rooms on the opposite side would have been any better. Breakfast was typical, both hot and cold offerings. Easy check-in and check-out. Reasonably priced.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVGPA, Guest Services at Hampton Inn Pine Grove, responded to this reviewResponded September 16, 2018

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you.

With Warmest Regards,
Sarah Krammes
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 6, 2018

We had a late arrival, I was assured on the phone when booking that the pack n play for my 3 month old would be set up. It was not, and they left the sheet just sitting on a table, luckily we saw it. Very upset with that and when I told the check out staff that was my only real issue, she was completely dismissive and thought it was ridiculous I would expect that. The previous hotel we stayed in did set it up for us and put the sheet on the infant mattress. This ended up causing my infant to wake up in her car seat then I had to spend another hour trying to get he back to bed. The previous time, we just took her out and transferred her into the pack n play and all was well.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Fearless517746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVGPA, Guest Services at Hampton Inn Pine Grove, responded to this reviewResponded September 10, 2018

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you.

With Warmest Regards,
Sarah Krammes
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 6, 2018

We found this Hampton Inn to be a good value and close proximity to Schuylkill Valley Wine Festival in Hegins, Pa. Our first room (supposed to be smoke-free) had a strong smoke smell when we entered our room. The employee at the front desk quickly re-booked our room and we were very happy with our stay.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank RichGreener21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVGPA, Guest Services at Hampton Inn Pine Grove, responded to this reviewResponded September 10, 2018

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you.

With Warmest Regards,
Sarah Krammes
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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