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Bob P
Dumfries, Virginia

SIMPLY MARVELOUS!

5.0 of 5 bubblesReviewed Dec 13, 2020
Everything about this Comfort Inn is perfect. Everything you can think of for an amazing experience is there. The location-great! The rooms -5 stars!. You never really have to leave the building. They've thought of everything! The owner Nick, is awesome and amazing! Larry, is awesome and amazing! Terry and Jessica, are awesome and amazing ! I will stay there whenever I'm in Pittsburgh!
Date of stay: December 2020
Room Tip: I'm sure all rooms are wonderful.
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina M, General Manager at Comfort Inn & Suites, responded to this review
Responded Dec 14, 2020

BipinP405,

Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to the next!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 12, 2020

This hotel was fairly new. We had a great to go breakfast. Otherwise, they have a big breakfast nook normally. There is a small fitness center. It was quiet and away from downtown, but easy to get to places. The hotel was clean and staff was friendly. Staff were wearing masks and there was plexiglass.

Date of stay: December 2020
    • Value
    • Sleep Quality
    • Service
Thank Jenny M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina M, General Manager at Comfort Inn & Suites, responded to this reviewResponded December 14, 2020

Hi Jenny M,

Your kind compliments mean so much to us, and we thank you for taking the time to share this
review. We are thrilled to hear that you enjoyed our convenient location, our high standards of
housekeeping and our friendly and welcoming staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 7, 2020

Nice enough room, but the staff (clerical and cleaning) wore no masks or gloves ... comfortable room, although I was a little surprised to see the politiccal election signs at the property entrance.... amazing disregard for safety.

Date of stay: October 2020
    • Location
    • Cleanliness
    • Service
Thank John I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pittsburgh Comfort Inn, General Manager at Comfort Inn & Suites, responded to this reviewResponded October 8, 2020

Good Morning John I,

I'm quite surprised at your review. While we do have 2 staff members who are exempt from the mask requirement due to underlying health concerns, every other employee wears a mask at all times. The front desk is also behind a plexiglass barrier, and housekeeping will only clean your room upon request, as long as you vacate the room. Hand sanitizer is being provided in public areas of the hotel, and we are serving a grab and go breakfast consisting of individually packaged items. I'm not sure what other COVID-19 precautions we can be taking. Also, there are definitely no political signs on our property. Maybe you are getting us confused with a different Comfort Inn?

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 20, 2020

nice people, safety measures taken for COVID 19, breakfast included, pool open, had fun no problems
staff was very helpful
Was located in a nice place
room were clean
plenty of parking lot spaces
good time

Date of stay: August 2020
Trip type: Travelled with family
Thank pamelagE9328CP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina M, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 22, 2020


pamelagE9328CP ,

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel
so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five
star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 12, 2020

Our trip started off to a bad start...however being greeted and assisted by the GM here changed everything! He went ABOVE AND BEYOND! His staff is just as amazing! The cleanliness of the rooms and amenities exceeded my expectations by far. I visit PA often and this is definitely where I will always be staying!

Date of stay: June 2020
Trip type: Travelled with family
Thank MzTeenuh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina M, General Manager at Comfort Inn & Suites, responded to this reviewResponded June 13, 2020

MzTeenuh,

Thank you for taking the time to share this five star experience with our management, staff, and
future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and
hope that you experience the same comfortable stay during your next visit! I am thrilled to hear that we exceeded your expectations and we look forward to seeing you and your family again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 20, 2020

great place to stay, nice and clean. Ebony was sweet and understanding. swimming pool was nice and clean and warm. went to Pittsburgh hospital, nice and close. Grandchildren had fun swimming. enjoyed the accommodations.

Date of stay: March 2020
Review collected in partnership with this hotel
Thank imtigger144
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina M, General Manager at Comfort Inn & Suites, responded to this reviewResponded March 22, 2020

imtigger144,

Thank you for your compliments to our staff, hospitality and breakfast layout. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope you're looking forward to your next stay as much as we are!



Kind regards,

General manager of Comfort Inn & Suites Pittsburgh

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