We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Caz H
Lasne, Belgium

Friendly clean hotel stay

4.0 of 5 bubblesReviewed Apr 2, 2024via mobile
Really friendly staff with clean comfy rooms.

When we had a cleaning problem they fixed it immediately- we liked it so much we came back to stay again.

Car parking and a good breakfast and good room service, bar attached.

Easy access to the local shopping mall.
Date of stay: September 2023
Room Tip: Higher up less noisy
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this review
Responded Apr 3, 2024
Dear Caz H,

Thank you so much for your kind comments and review regarding your most recent stay at Comfort inn Pittsburgh in Pittsburgh. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

Best regards,
Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Save with Hilton Honours Rewards
  • Hotels.com
  • Expedia.com
    C$514
  • Booking.com
4.4 km from Comfort Inn & Suites
Free Wifi
Free parking
Spacious lobby with sitting area
  • Hotels.com
  • Expedia.com
    C$350
  • Priceline
4.2 km from Comfort Inn & Suites
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    C$273
  • Expedia.com
    C$288
4.5 km from Comfort Inn & Suites
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    C$503
  • travelup.com
3.5 km from Comfort Inn & Suites
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    C$197
  • Algotels
10.7 km from Comfort Inn & Suites
Free Wifi
Free parking
Exterior
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    C$395
  • Hilton Garden Inn
3.3 km from Comfort Inn & Suites
Free Wifi
Restaurant
Queen/Queen Guest Room
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    C$330
  • Courtyard
7.0 km from Comfort Inn & Suites
Free Wifi
Pool
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    C$371
  • Hilton Garden Inn
6.4 km from Comfort Inn & Suites
Free Wifi
Restaurant
Reception
Get rewarded with One Key
  • DoubleTree
  • Expedia.com
    C$350
  • Booking.com
2.4 km from Comfort Inn & Suites
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    C$357
  • Algotels
3.5 km from Comfort Inn & Suites
Free Wifi
Pool
View more hotels in Pittsburgh
Reviews (520)
Filter reviews
520 results
Traveller rating
300
148
40
16
16
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
300
148
40
16
16
Show reviews that mention
All reviews close to downtown indoor pool breakfast area great stay hot breakfast front desk person room was clean king suite minute drive pittsburgh area yogurt free breakfast pnc park cleanliness uber couch hallway
Selected filters
Filter
Updating list...
4 - 9 of 520 reviews
Reviewed March 31, 2024

We visited family over Easter weekend. The hotel was easy to find. Close to downtown (10-15 minutes). There seemed to be plenty of FREE parking (which is why I chose to stay here and not to stay downtown). Everything seemed clean including common areas. Our room was clean and comfortable and well-stocked with towels, etc.

There is a coffee maker in the room but we didn't use it as there is water and coffee available in the lobby all day. Breakfast was good but the small breakfast and seating area got very full and staff had a hard time keeping up with demand (may or may not be yogurt or pastries or orange juice). And be sure to go to breakfast well before the ending time of 10:00 or you may not get eggs and meat. They close breakfast promptly at 10, which is well within their right as that is what is advertised. And they do not restock as it gets close to 10:00 - again, that is well within their right. I think this is important to know up front.

We will definitely stay here again on our next visit.

Room tip: Be sure to go to breakfast earlier rather than later. They do not restock as it gets close to 10:00 (NOT a complaint just an observation)
Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank D5903BUlynns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded March 31, 2024

Dear D5903BUlynns,



Thank you so much for your kind comments and review regarding your most recent stay at Comfort inn Pittsburgh in Pittsburgh.

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team.

We hope to impress you again during your next visit and we thank you for sharing your experience.



Best regards,
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 3, 2024

We reserved a crib for a one year old and when we got there we were told they gave them all out. Then went to room and smelled like cigarettes. Asked to change because of baby and would not. Rooms are dated and dirty. Front staff was very very inept. First and definitely last time here.. BTW, we did get a crib from lord knows where!

Room tip: Don’t do it!!!
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Robin R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded February 4, 2024


Hi S2479PDrobinr,



Thank you for sharing your experience, and I am terribly sorry to hear of your disappointment with our hotel.

It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We understand your sentiments, and will take your comments to heart. Allow me to forward your concerns to our management team so they can discuss this with the team.

We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 29, 2023

Want to give it a higher review, but there were some issues. The good is that the outside noise was minimal, room was clean, & there were lots of towels. Not so great - welcome at check in was lackluster (didn't seem to care I was there), & there were mechanical issues with the AC squealing at the end of each sequence. (Turned it off.) Breakfast was ok, nothing for vegetarians except fruit & carbs - no yogurt at all on my 2nd day.
Had been a long time since had been to a Comfort Inn, was pleased with the updated feel. Got a great deal on the price, if that happens again might give it another try.

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank lnglgs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 30, 2023


Hi lnglgs,


Thank you for taking the time to complete our survey and share your experience! I am happy to learn that you enjoyed the value our hotel! Our primary aim is to give you a comfortable and accommodating experience, and we are very
pleased to hear of our success in this ambition. I hope you'll return to enjoy a better experience with the AC and the breakfast. Please keep us in mind for your next stay in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2023

We arrived around 8:30pm on Friday to find no one at front desk. There was someone outside the front door, who turned out to be an employee(perhaps on break) but she just left us to wait. The lady who came eventually was nice, but put the wrong room number on room key envelop, so our keys did not work. Our sofa bed was very worn and seemed dirty, with several brown stains on the mattress and was bare(some hotels have the mattress inside already covered with bedsheets). Management did repair the stuck bathroom door the next morning, as promised. Pool and exercise room access is only through the front desk clerk. Everyday, housekeeping would come knocking around 8:30AM. Most hotels, to achieve environmental/sustainability goals, no longer clean every room daily. Instead, housekeeping can take their time to decide if something left behind should be kept for the guest. The heartbreak is we had left behind 2 bags of dirty laundry on the floor of the little closet, and they were thrown out as trash!

Room tip: Get to breakfast well before ending time. They strictly enforce and start putting things away and won’t replenish as of 15 minutes before.
Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank HopeAndHonor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 15, 2023


Hi HopeAndHonor,


Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We assure you to forward this concern to the management for their attention and action. We are extremely sorry for the inconvenience. We will assure you that you will get the best services the next time you visit our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2023

The Comfort Inn and Suites on Banksville Road was comfortable enough but not very conveniently located. There were very few dining options in the area around the hotel and I was expecting to be closer to downtown. In order to make a left turn into or out of the hotel you'll need to pass through the parking lot of the adjoining hotel. It is very easy to miss this exit if you are turning left into the hotel as it comes up before you get to the property and if you miss it it is difficult to navigate around to get back as there is a divider in the middle of the road for quite a distance. That said my room was nice enough and served its purpose once I learned to navigate around the area.

Date of stay: June 2023
Trip type: Travelled solo
Thank DCH47
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Comfort Inn & Suites, responded to this reviewResponded July 5, 2023


Hi DCH47,


Thank you for letting us know how impressed you were with our rooms. I regret to hear that you weren't thoroughly impressed with the location of our hotel, though I'm very glad that this did not detract too much from your overall experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews