Clean, well appointed room. Free parking. Continental breakfast a bonus. Good value and location. Great option for travelers on a budget.
Liked the bathroom, number of towels, flat screen TV. Bed was comfortable and nicely presented. Room had a mini fridge and coffee maker. More than one expects for ~$110.
Dear A3270KVdanielh,
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We strive to give you a great experience, and we are pleased to learn that we could meet your expectations in many ways, especially since you found the room clean and enjoyed the breakfast we served. We are pleased to hear that you found our accommodations to be a good value for your money as well. We hope to impress you again during your next visit and we thank you for sharing your experience.
Really friendly staff with clean comfy rooms.
When we had a cleaning problem they fixed it immediately- we liked it so much we came back to stay again.
Car parking and a good breakfast and good room service, bar attached.
Easy access to the local shopping mall.
Dear Caz H,
Thank you so much for your kind comments and review regarding your most recent stay at Comfort inn Pittsburgh in Pittsburgh. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
Best regards,
Guest Relations Manager
We visited family over Easter weekend. The hotel was easy to find. Close to downtown (10-15 minutes). There seemed to be plenty of FREE parking (which is why I chose to stay here and not to stay downtown). Everything seemed clean including common areas. Our room was clean and comfortable and well-stocked with towels, etc.
There is a coffee maker in the room but we didn't use it as there is water and coffee available in the lobby all day. Breakfast was good but the small breakfast and seating area got very full and staff had a hard time keeping up with demand (may or may not be yogurt or pastries or orange juice). And be sure to go to breakfast well before the ending time of 10:00 or you may not get eggs and meat. They close breakfast promptly at 10, which is well within their right as that is what is advertised. And they do not restock as it gets close to 10:00 - again, that is well within their right. I think this is important to know up front.
We will definitely stay here again on our next visit.
Dear D5903BUlynns,
Thank you so much for your kind comments and review regarding your most recent stay at Comfort inn Pittsburgh in Pittsburgh.
We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team.
We hope to impress you again during your next visit and we thank you for sharing your experience.
Best regards,
Guest Relations Manager
We reserved a crib for a one year old and when we got there we were told they gave them all out. Then went to room and smelled like cigarettes. Asked to change because of baby and would not. Rooms are dated and dirty. Front staff was very very inept. First and definitely last time here.. BTW, we did get a crib from lord knows where!
Hi S2479PDrobinr,
Thank you for sharing your experience, and I am terribly sorry to hear of your disappointment with our hotel.
It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We understand your sentiments, and will take your comments to heart. Allow me to forward your concerns to our management team so they can discuss this with the team.
We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.
Want to give it a higher review, but there were some issues. The good is that the outside noise was minimal, room was clean, & there were lots of towels. Not so great - welcome at check in was lackluster (didn't seem to care I was there), & there were mechanical issues with the AC squealing at the end of each sequence. (Turned it off.) Breakfast was ok, nothing for vegetarians except fruit & carbs - no yogurt at all on my 2nd day.
Had been a long time since had been to a Comfort Inn, was pleased with the updated feel. Got a great deal on the price, if that happens again might give it another try.
Hi lnglgs,
Thank you for taking the time to complete our survey and share your experience! I am happy to learn that you enjoyed the value our hotel! Our primary aim is to give you a comfortable and accommodating experience, and we are very
pleased to hear of our success in this ambition. I hope you'll return to enjoy a better experience with the AC and the breakfast. Please keep us in mind for your next stay in the area.
