We stayed here for the NYE Steelers' game. The shuttle bus was working until 11 AM or so, but by the time we came down to take it, we could not get straight answer from a bell man whether it was coming. We took Uber and made it to the stadium. We walked back - this is why the title of this review. It took like 40 minutes - if this Marriott was where Renaissance was and weather was better...
The front desk staff and ladies at the bar could not have been nicer. They kept my rating at 3.
Whilst we were at this hotel, phones (internal and outward/inward) were not working. What would have happened if any emergency had occurred! The Elite lounge was manned by one man who kept on counting his tips in front of us in the evening. The same lounge was manned by another man for breakfast who was pleasant.
There were 3 elevators/lifts, but at times, we had to wait for a long time. When we needed to get to the game and when we wanted to check out were particularly horrible.More
- Free Wifi
- Breakfast included