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“Low review only because of the beds, and now a Hilton Garden Inn” 3 of 5 bubbles
Review of Hilton Garden Inn Pittsburgh University Place

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Hilton Garden Inn Pittsburgh University Place
Ranked #17 of 68 Hotels in Pittsburgh
Certificate of Excellence
Covington, KY
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Low review only because of the beds, and now a Hilton Garden Inn”
3 of 5 bubbles Reviewed 29 January 2012

If you need to be in the Oakland area, or right upon the University, this is a fabulous location, and fairly easy to navigate from around the general downtown area. This hotel just recently changed flags from Wyndham to Hilton Garden inn, and it has been remodeled. Valet parking, otherwise you have to chance it with very expensive meters. Very kind staff to this business traveler, and the meeting rooms were very nice. Overall excellent experience. My one concern are the beds. The "choose your snooze" feature wasnt explained, and I missed the little sign in the room. It was like one inch of foam rubber over concrete! Only the next night did I find the little dial on the side to soften it, but at the lowest setting, it was still firmer than I would like, and I have a fairly firm mattress at home.

Room Tip: If you are a light sleeper, ask for a room on the back of the hotel. Some nights the medical helicop...
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  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KY-Xenophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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869 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
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English first
Phoenix
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 January 2012

Alright hotel to sleep at.... But, as other reviewer said, no air escape in the bathroom. Valet ONLY parking at a mid-scale hotel? Give me a break. I can park my car, thank you. Stay away from the on-site restaurant. I was told by a coworker that it used to be good prior to renovation, but heard mixed results since. I figured I'd give it a try with wings appitizers and a burger - what could go wrong? Ahhh..no... go to the McDonalds down the street as they have been making burgers for over 50 years. Mine was WAY overdone and DRY. Tasted like a Sams club frozen burger that was already pre-cooked. The wings were nasty too. I made a mistake by breaking my business travel oath: "never eat at a hotel restaurant if there are few (or none) customers" - lesson re-established. If you need to stay at this exact place due to business, then that's ok - maybe. Just go elsewhere to eat - there's a great Italian place down the street - "Joe Mammas" or something.

  • Stayed January 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank drmodem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 12 January 2012

I recently stayed at this hotel while attending an athletic event for my children. The hotel is under MAJOR renovations. All floors, lobby, hallways you name it is being worked on. It's basically a mess and extremely noisy. Our team was constantly being caught in the elevators. Not good with small children, very scary. When we asked to take the stairs we had to actually walk through the kitchen or outside to access the stair wells. Then the stairwells were being painted. I feel if you truly need to leave the hotel open maybe choice one area to work on instead of everything all at once. It's just poor customer service.
The staff at front desk did a lot of apologizing. After renovations this may be a nice place. It is in a good location to restaurants and the college.

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank patraveler1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colts Neck, New Jersey
1 review
4 of 5 bubbles Reviewed 5 January 2012

Stood here 2 nights in early Nov for the Bruce Springsteen concert at Soldiers & Hall. Was close in walking distance to venue, which is important when u are walking at 1 AM in the morning back from show . Had one of the newly renovated rooms it was clean. Walls were thin as we heard the people next door come in at 3 AM and heard their whole conversation.
Only complaint I had was that we asked night before for a cab pick up at 7:30 AM back to Airport and apparently they did not have the request. They called one while we waited and took about 15 minutes to arrive. Glad we were not pressed for time. I would stay there again after the renos.

  • Stayed November 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank OMYBRUCE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Pittsburgh University Place

Property: Hilton Garden Inn Pittsburgh University Place
Address: 3454 Forbes Ave, Pittsburgh, PA 15213-3213 (Formerly Wyndham Pittsburgh University Place)
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Pittsburgh
#23 Family Hotel in Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pittsburgh University Place 3*
Number of rooms: 202
Official Description (provided by the hotel):
Our Oakland, PA hotel is located in Pittsburgh's medical and educational district and tucked in the heart of world-class university campuses like The University of Pittsburgh, Carnegie Mellon and Carlo University. Complimentary shuttle services to/from downtown Pittsburgh, shopping districts and Shadyside, PA are included with your stay at Hilton Garden Inn Pittsburgh University. Enjoy spacious guest rooms and suites with complimentary WiFi, microwaves, refrigerators and Keurig(R) coffee brewers. We have more than 6,100 sq. ft. of meeting space (for up to 200 people), and a complimentary 24-hour business center for guests. Enjoy amenities like room service, our on-site fitness room, as well as our on-site convenience store, lounge and restaurant. ... more   less 
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Also Known As:
Hilton Garden Inn University Place, Pittsburgh Hotel Pittsburgh
Pittsburgh Wyndham
Wyndham Pittsburgh

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