Stayed here for my very first solo trip as a young woman. Felt very safe despite being a country bumpkin in the city. Elevator requires a keycard to use. Personnel were professional & respectful, very helpful without being pushy. WiFi was fantastic, hot water was instant, valets were on point - no complaints here. Good spot for the city, everything I wanted to see was within 15 min drive. One tip, the entrance to the hotel is a little concrete alley with a small sign pointing at it - I wasn't sure that was the official entrance, looked like my car wouldn't fit, but it did!