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mmoore247264
Lynchburg, Virginia

GREAT EXPERIENCE!!

5.0 of 5 bubblesReviewed Aug 10, 2021
Our visit was to go to the Steelers Training Camp. The location was perfect and the fact that there was a free breakfast made it a no brainer. Everything about the stay met or exceeded our expectations.
Date of stay: August 2021
Review collected in partnership with Drury Hotels
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Reviewed August 9, 2021

Pretty cool what they did with the old federal reserve building. Parking kind of sucks, and if you drive a manual transmission, you may have to park your own car, but other than that, everything else was on point - convenient downtown location, good food, and absolutely amazing staff - after checking in, we noticed our room fridge crapped out; we called the front desk, and had new one delivered, installed, and chilling in less than 30 minutes. Also the 8th floor Terrace has an amazing view; it's too bad they close it at 10 p.m. I would definitely consider booking here again.

Date of stay: August 2021
    • Value
    • Cleanliness
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1  Thank Wolf M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 9, 2021

Erroneous charges were placed on my card eight times or more, my vehicle was keyed in the parking lot after I complained of the valet service removing my back support system from my driver side to my passenger side, the middle elevator was not secured by the card key, and I was told it wouldn't be fixed until next week this was supposed to be a secure building it should have been handled immediately so much to say, I will never book through a website again

Date of stay: August 2021
Review collected in partnership with Drury Hotels
Thank kdeitt666773
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Drury Hotels, Owner at Drury Plaza Hotel Pittsburgh Downtown, responded to this reviewResponded August 12, 2021

Good Afternoon –

Thank you for reaching out to the hotel and I’m sorry for your experience. I’m glad that we had the opportunity to discuss your concerns and I have addressed them with our team.

Safe Travels,

Nathan K.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2021

The Drury Hotel was a great place to stay...especially if traveling with children. I enjoy being surrounded by families even though I traveled with a friend (no children). The location is perfect. Although they serve food at breakfast and dinner, I enjoyed eating in the upstairs bar. The atmosphere was great and the bar menu had some nice food options. There are some amazing restaurants in walking distance...Vic's for dinner, William Penn Hotel for breakfast for more of an adult palate and atmosphere with amazing food. I was able to walk everywhere including a baseball game at PNC stadium, the Andy Warhol museum, a river cruise, bike rentals, Burghs Bits and Bytes Strip District and the incline. Some places close than others but if you enjoy walking the walk is reasonable. Grant Street has some beautiful historic buildings and is a safe area to walk.

Date of stay: July 2021
Review collected in partnership with Drury Hotels
Thank jem-South_Jersey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 4, 2021

We wanted a quality, affordable hotel in central Pittsburgh so we could enjoy the area by walking to the Point, Heinz History Museum, etc.. The Drury was perfect! The staff was polite and helpful, breakfast was delicious, beds were comfy. We were pleased!

Date of stay: July 2021
Review collected in partnership with Drury Hotels
Thank JoyMorey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 2, 2021

Enjoyed our stay from 7/30 to 7/31. Valet Parking went smoothly and fast. Check in was efficient. Tiffany at the front desk was fantastic! Always has a cheerful attitude. Room was spacious and the beds were nice and comfortable. Breakfast was excellent Easy and safe walking distance to PNC Park.

No need to look any further, this is the place to stay! The staff work very hard to ensure you have a great stay!!!

Date of stay: August 2021
Trip type: Travelled with family
Thank mm3502
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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