Nice clean hotel, friendly staff and excellent location on the North Shore. Close to many restaurants and PNC park. Located in a very walkable section of the city. Parking lot and outside were clean and accessible.
1,110
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Mary_Kay1965
Hollidaysburg, PennsylvaniaConvenient Location and Clean
Review of Hyatt Place Pittsburgh-north Shore
Reviewed Jun 20, 2021
We booked this hotel because of it's location to the ballpark. The staff was very professional although not friendly. They did not explain many of the amenities nor did they take time to make small talk with us. We would have appreciated a few more minutes of their time to explain what the hotel had to offer us. Although we could see some things online, it would have been nice to hear it as well and make us feel welcomed for the price we paid to stay there. This hotel also does not require a key to enter it. We felt anyone could have entered and had access to the elevators which did not make us feel safe. The room was clean and quiet. Hallways were also very clean and overall the stay was nice.
Date of stay: June 2021Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Island Hospitality Management, Owner at Hyatt Place Pittsburgh-north Shore, responded to this review
Responded Jul 13, 2021
Thank you for your stay and valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,171)
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All reviews north shore pnc park great location heinz field stage ae pirates game within walking distance across the street free breakfast restaurants and bars baseball stadium sitting area great place to stay would definitely stay here again front desk staff indoor pool bagels
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408 - 413 of 2,172 reviews
gage6708
1
Date of stay: June 2021
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Island Hospitality Management, Owner at Hyatt Place Pittsburgh-north Shore, responded to this reviewResponded June 11, 2021
We are so glad to hear that our location and wonderful staff was able to provide you with an excellent stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tyler4029
Bethel Park, Pennsylvania
1
This hotel is extremely modern and clean. The staff goes above and beyond to make you feel welcome and safe. I was traveling with my dog and every staff member remembered us and greeted us by name when we walked in. This is the only hotel I will give my business to in Pittsburgh.
Date of stay: June 2021
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Island Hospitality Management, Owner at Hyatt Place Pittsburgh-north Shore, responded to this reviewResponded June 11, 2021
Thank you so much Tyler for choosing our hotel for your stay and all the kind words. We are delighted that we exceeded your expectations and hope we get to welcome you back on your next visit soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jwags25
1
This hotel has a convenient location to stadiums and local eateries/restaurants. The staff was accommodating and friendly. Would stay there again! Very clean and organized with covid safety measures in place.
Date of stay: May 2021
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Island Hospitality Management, Owner at Hyatt Place Pittsburgh-north Shore, responded to this reviewResponded June 11, 2021
We appreciate you sharing your feedback with us and hope we have the opportunity to host you in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camper629217
1
Really bad conditions. Do not stay here! Filthy and tattered. Carpets stained. Smell is horrible in the rooms - musty. AC units so loud with rattles. Old! Corners of bathrooms filth piled up. They charge a four star rate but it truly is a two star place. I never leave reviews because I don't have the time but hotel cleanliness is important, especially now. My best friend was starting pitcher for the pirates so we went to support. Will be staying elsewhere for the rest of the season.
Date of stay: May 2021
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Island Hospitality Management, Owner at Hyatt Place Pittsburgh-north Shore, responded to this reviewResponded June 11, 2021
Thank you for your recent feedback. We do apologize that you were unhappy with your stay. That is not the type of feedback that we usually receive. I am having a meeting with our team to address the bathrooms cleanliness, as that feedback does not meet our standards and we take cleanliness very seriously.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TravelMM350
Chicago, Illinois
3023
The staff at the Hyatt Place is really friendly, very nice, and super helpful. The hotel is exactly as expected: Hyatt Place's are very consistent, and the hotel was right in line with my expectations: clean, reliable, enjoyable. It's a fantastic location for going to PNC Park ... it's literally two blocks away from the gates. The area around the hotel is excellent: bars, restaurants, etc. Parking is very reasonable at $22/night. I'd highly recommend the hotel, and will look forward to staying there again.
Date of stay: May 2021
Review collected in partnership with Hyatt Hotels
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1 Thank TravelMM350
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Island Hospitality Management, Owner at Hyatt Place Pittsburgh-north Shore, responded to this reviewResponded June 11, 2021
We really appreciate you taking the time to let us know your thoughts about your recent stay. So glad to hear our location helped us in providing you a great stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC