We booked this hotel because of it's location to the ballpark. The staff was very professional although not friendly. They did not explain many of the amenities nor did they take time to make small talk with us. We would have appreciated a few more minutes of their time to explain what the hotel had to offer us. Although we could see some things online, it would have been nice to hear it as well and make us feel welcomed for the price we paid to stay there. This hotel also does not require a key to enter it. We felt anyone could have entered and had access to the elevators which did not make us feel safe. The room was clean and quiet. Hallways were also very clean and overall the stay was nice.

Nice clean hotel, friendly staff and excellent location on the North Shore. Close to many restaurants and PNC park. Located in a very walkable section of the city. Parking lot and outside were clean and accessible.

This hotel is extremely modern and clean. The staff goes above and beyond to make you feel welcome and safe. I was traveling with my dog and every staff member remembered us and greeted us by name when we walked in. This is the only hotel I will give my business to in Pittsburgh.