This is a tough one to write. Good, bad and weird place. I chose this place because we were in Pittsburgh for 3 days, and the Hilton branded hotels down town charged $30 for parking! That's crazy! Anyway, I found this Doubltree with excellent prices and a good location.
The good:
The location was fine, although there is not much in Green Tree. However, it was not a long drive where ever we wanted to go.
We found the staff to be excellent, particularly the host from the bar, who was also the host at the breakfast buffet. He specifically remembered us and a conversation he had with my son.
The room was clean and well stocked. We knew there would be no housekeeping, but we were able to get supplies no problem.
I was surprised that they had a breakfast buffet in this time of COVID, but they did on the weekend. We were able to get it comped through my Gold status, even for my MIL who was not staying in our room. Probably not kosher, but great for us.
The bad:
The pool, although this could also be a good, as apparently it was why many people were there. It's a neat indoor/outdoor pool, but it was packed! Super packed.
One of the elevators (there are only two for a huge complex) was working. We were told that they are transferring to new ownership and the old owners don't want to pay for it. And since it hasn't been transfered, the new owners aren't liable. Thanks, Hilton.
Because there were so many people in and out of the pool, there was water everywhere, all over the hallways and the elevator. I slipped several times. There should be someone mopping.
Because of the layout, our room overlooked a roof with lots of stuff on top. Not pretty.
The weird:
The people staying here were really, really friendly. This could be a good, but it also felt kind of weird. Maybe it's just Pittsburg.
The building is very strange. Honestly, it looks like a prison from the outside. The inside has lots of long corridors (often soaked from the pool people). Just felt very strange.
In the end, the question is, would I stay there again? I'm sorry to stay that I probably would not. I'm a Hilton loyalist, but I'd look for another property. I hope the new owners are able to give this place a spark of life.
