Took our pet because he just had surgery. Very accomodating. $75 fee but provided a a dog area and walking area. Pool not open due to covid. Grab and go breakfast due to covid. Outdoor seating area with fire nice. Room very large with full kitchen.

So, this was our 2nd time staying at the Hyatt house, but after this experience, we will definitely never stay at this one, and potentially not at any Hyatt house. We arrived at the hotel around 7:50 and were not able to get into our room until around 8:30 PM because it was 'being cleaned'. For context, check in is typically 2 or 3 in the afternoon. We were finally able to get into our room, but it was obvious the cleaning was only half done. At least one of the trash cans were not emptied, and then when we went to get into bed, it was obvious the sheets were not changed. There were several hairs (that were obvious not ours) all over the sheets, which is completely disgusting, particularly in the middle of a pandemic.
I tried to call down to the desk several times, but was not able to reach anyone via my cell phone or the hotel phone, so I finally went down to the desk.
When I got down there, the woman cleaning and the woman at the desk were not wearing masks and did not put them on the entire time I was down there, even though I was wearing one.
The front desk agent moved us, fortunately, and said something along the lines of 'you'll be compensated at check out'.
At check out, the woman who checked us out gave us some points that I guess go towards staying there again, but I seriously doubt they'll ever be used.
All over, a seriously disappointing and disgusting stay.