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bossmanjonnyb
Pittsburgh, Pennsylvania

Great experience

5.0 of 5 bubblesReviewed May 30, 2021
Everything is great except you can’t play your game because they only have a remote for the cable the food good for the most part service is great there’s a lot of people but literally everyone is quiet
Date of stay: May 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this review
Responded Jun 3, 2021
Dear bossmanjonnyb,

We are delighted to hear of the comfort you experienced at our hotel. Along with providing us with one area of opportunity, your feedback serves as encouragement to our associates who are the key to providing our guests with a satisfying stay. Please visit us again on your next trip to the area.

Best,
Nick Marchuk
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (773)
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Traveller rating
504
139
73
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30
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Reviewed May 24, 2021

Hotel was great. I asked for a quiet room and was given a high room facing away from the street. Very comfortable. Very dark. Real glass and ceramic with the fridge and microwave. Service was great. Location was very convenient.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Nancy C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded May 28, 2021

Dear Nancy C,

Thank you so much for being our guest and acknowledging our exceptional service as well as our convenient location. We appreciate you taking the time to share the great experience you had at our Hyatt House Pittsburgh / Bloomfield / Shadyside and hope to host you again soon.

Best,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 14, 2021

We stayed one night while visiting Shadyside hospital. Staff was very friendly and the location was extremely convenient. The room was clean and comfortable. We stayed in a corner room with nice views. Will stay again.

Room tip: Top floor would be quieter
Date of stay: May 2021
    • Sleep Quality
    • Rooms
    • Service
Thank BrittanyN89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded May 17, 2021

Dear BrittanyN89,

It is fantastic to hear that you enjoyed your stay and that our location was perfect for you. We thank you for your compliments regarding our accommodations, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences so it is wonderful to hear that you plan on returning. Thank you for taking the time to share your review.

Best,
Nick Marchuk
General Manager

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Reviewed May 12, 2021

great location, quiet and clean. staff was very helpful. we had the corner room which was a 1-bedroom unit. the kitchen was perfect. the room could use more hooks for hanging though. we used the laundry facility on the 5th floor and it was clean and the machines seem newish.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Anthony D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded May 17, 2021

Dear Anthony D,

We appreciate you giving us a five-star rating and sharing your positive review on Tripadvisor. Your valuable feedback is of great importance and allows us to monitor and continually improve our property. Thank you for staying with us and we hope to have an opportunity to serve you again.

Best,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 7, 2021

We have stayed here in the past. This hotel needs a refresh. It is a bit rundown and not cleaned as well as I had expected. We have been coming here for four years since my daughter attended college and we have seen a steady decline. The location and parking is good.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank travelingjones44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded May 9, 2021

Dear travelingjones44,

Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and do take it into consideration as we continually update and improve our hotel. We and hope to host you again for a flawless experience.

Sincerely,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 13, 2021 via mobile

Took our pet because he just had surgery. Very accomodating. $75 fee but provided a a dog area and walking area. Pool not open due to covid. Grab and go breakfast due to covid. Outdoor seating area with fire nice. Room very large with full kitchen.

Date of stay: April 2021
Trip type: Travelled with family
Thank tomandlea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded April 13, 2021

Dear tomandlea,

We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience.

Best,
Nick Marchuk
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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