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hughesonline87

Lovely accommodations within walking distance to Shadyside shopping and lots of restaurants

5.0 of 5 bubblesReviewed Jul 26, 2021
The staff was very friendly and the room was very clean and spacious. On-sight parking was easy to access. Loved the walk-in shower! The breakfast was surprisingly good and with a lot of offerings. Highly recommend!
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny Finnell, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this review
Responded Jul 27, 2021
Dear hughesonline87,

Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We thank you for your recommendation of our Hyatt House hotel and look forward to seeing you upon your return to the area!

Sincerely,
Nick Marchuk
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 23, 2021

I want to praise Linda and the other gentleman at the breakfast service. Linda made sure we are all taken care of by coming to each individual tables. The other gentleman cooked for us when we went to the breakfast area towards the end of the breakfast time. Furthermore, we booked an error rate and the management was able to offer a fair discount and quickly resolved any confusions after the stay. The stay itself was adequate and the hotel is located in a quiet area. I would recommend this place

Date of stay: July 2021
    • Value
    • Rooms
    • Service
Thank yz1991
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny Finnell, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded July 25, 2021

Dear yz1991,

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Best,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 23, 2021

Thanks for letting us have time with our family. There was plenty of room in our suite to visit and play with the kids. We enjoyed the indoor pool and the breakfast food and staff were very good. Thanks for welcoming my Service Dog as well.

Date of stay: July 2021
    • Service
Review collected in partnership with Hyatt Hotels
Thank lindegraphics
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny Finnell, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded July 25, 2021

Dear lindegraphics,

Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. I will be certain to share your comments with our staff who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon.

Best,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 6, 2021

I booked this hotel for the advertised rate on Priceline.com for what I though was a pretty good rate for my annual trip to PVGP. I booked the room at the non refundable rate. 6 days later I get an call saying they would cancel my reservation unless I paid almost almost a hundred more a night for the same room. It appears they decided that they could rent my room for more so are simply kicking me out unless I pay up. Now I have to pay hundreds more for my room because I work at the event and not going isn't an option. True bait and switch fraud artist.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank michaelcG3297PY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny Finnell, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded July 9, 2021

Dear michaelcG3297PY,

I appreciate you taking the time to share your review. We strive to leave all of our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience.

Sincerely,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 3, 2021

I had an outpatient surgery scheduled at UPMC. Hyatt House Pittsburgh is a block from UPMC facilities. Plus restaurants are an easy walk away. Other advantages: Hyatt House has ample, free parking that one can access with the room card once one has registered. Pool and fitness center available. Bar open until 10pm. Breakfast available, but this reviewer would recommend going elsewhere. Staff are friendly and helpful. Overall: a very good choice if you need to be in the medical center areaq.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Antroplogo1946
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded July 3, 2021

Dear Antroplogo1946,

Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed your stay. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit.

Best,
Nick Marchuk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2021

Excellent stay, friendly staff and clean property.
very convenient location to almost everything from hospitals to restaurants and what's in between.
we come every year for medical treatment and i will always stay with my family at the Hyatt.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank hannamm2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Other at Hyatt House Pittsburgh / Bloomfield / Shadyside, responded to this reviewResponded July 2, 2021

Dear hannamm2021,

We take a great deal of pride in being your 'home away from home' and appreciate your continued patronage. Thank you for sharing this kind review and recommendation.

Best,
Nick Marchuk
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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