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Stayed for pointPark university Visit. location great! Parking garage easy. $30/day. Bedding is comfortable. Room was clean. Refrigerator and microwave and Keurig in the room, although I went to Market Square, Starbucks and Dunkin’ Donuts in the morning for coffee. The Wi-Fi would not connect. Are use cellular data which is great for me but this may be an issue for someone else. Not sure if it was an isolated incident however. Next to market Square. I’ve stayed at other hotels in Pittsburgh and I’m going to is this as my hotel when I return to visit family etc.
Date of stay: September 2021
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millcraft, Owner at Hilton Garden Inn Pittsburgh Downtown, responded to this review
Responded Sep 20, 2021
Thank you for your 5/5 review! We are very pleased to hear that you enjoyed your stay at the Hilton Garden Inn. We will see you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews market square great location within walking distance parking garage great stay front desk staff nice hotel per night enjoyed my stay revel downtown cvs elevator stadium game shuttle rates
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Walking distance to almost everything. Market Square, Triangle Park and Gateway Center Park are 1 minute to 5 minute walks. Saw a baseball game, walked to the stadium in about 15 minutes and felt safe walking there and back.
Date of stay: September 2021
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Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021
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I rated this hotel 5 stars for my own personal needs because I was not driving around, & Edage gym is within walking distance, 500 feet. Also, the room has a microwave for my pre-planned meals. I used Lyft to get my way around; it’s less stressful for me not to drive in a new city, my first time in Pittsburgh
Date of stay: September 2021
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Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021
Thank you for your review. I am happy to hear you enjoyed our property.
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This hotel is perfect for a couple weekend getaway in Pittsburgh. Right next to market square and only a short drive to sporting events. Only downside is the parking and do not get room 403 next to non stop fans.
Date of stay: August 2021
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Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021
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Booked this hotel directly though Hilton and was booked very clearly as a room to sleep a party of 5. The room had one king and a pullout couch that was barely wide enough for 2 people. I had to talk the front desk into the idea that this was neither comfy nor standard. The only solution was a air mattress. I spent 25 minutes helping housekeeping rearrange furniture to fit an air mattress on the floor. In addition the pullout sofa was so uncomfortable…you could feel springs. We had to ask for an extra blanket to use as a mattress pad. Im not usually picky about these types of things, but really don’t understand why they could sell this as a room for 5
Date of stay: August 2021
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Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021
jeffreyhkahn,
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AC unit was very loud and remained on all night. For almost $300 night, unreasonable for hotel to not offer breakfast. Parking was an extra $30/day on top of it. Downtown area around hotel has really taken a turn for the worse. Did not feel safe walking around. On positive side, hotel staff was very pleasant and helpful.
Date of stay: August 2021
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Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021
Thank you for your review. We appreciate the feedback and I will share it with our maintenance department.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC