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Keith

Great location, clean hotel, and friendly staff!

4.0 of 5 bubblesReviewed Oct 18, 2021
Great place to stay when visiting Pittsburgh, Pa. With market square around the corner, you have great dining, coffee, dessert, etc within walking distance. If you are going to a Steelers game, I highly reccomend this hotel which is very walkable to the game.
Date of stay: October 2021
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evan C, Guest Relations Manager at Hilton Garden Inn Pittsburgh Downtown, responded to this review
Responded Oct 19, 2021
Thank you for you amazing review, Brian. We are very pleased to hear that you had an outstanding experience at the Hilton Garden Inn Downtown Pittsburgh. We hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews market square great location within walking distance parking garage great stay front desk staff nice hotel per night enjoyed my stay revel downtown cvs elevator stadium game shuttle rates
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Reviewed October 8, 2021 via mobile

Priced to high but good. Not sure if this property is always so high or just high but our cost on a major concert night was way to high for the property. Yes it’s clean and kept well but it’s a Hilton garden not the ritz. Rooms were clean and comfortable. Location was very good given easy access to stadiums via subway and market square steps away. Parking is typical city garage with tight spaces at $30/night not directly associated with the hotel but easy access from hotel.

Date of stay: October 2021
Trip type: Travelled as a couple
1  Thank RickR727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evan C, Guest Relations Manager at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded October 8, 2021

We appreciate your review and your feedback, Rick. We are pleased to hear that you found the rooms to be clean and comfortable. Because of our extremely convenient location and central access to the city, our prices might be slightly higher than you are used to. We are glad to hear that you enjoyed your stay. We hope to see you again soon!

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Reviewed October 3, 2021 via mobile

After being literally left out in the cold by AirBnB, they took us in and made the start of a bad trip unexpectedly pleasant. We’ve stayed at multiple other hotels downtown and had both positive and negative experiences but the manner in which the staff went out of their way to help us gives us the desire to come back here again.

The room was spacious and clean and the service impeccable. Overlooking Market Square was a bonus

Room tip: Parking off street is next door in a garage. Not expensive for the location. Two restaurants attached. Free WiFi.
Date of stay: October 2021
Trip type: Travelled with family
Thank 356geoffs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
millcraft, Owner at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded October 4, 2021

Thank you very much for taking the time to leave us such a positive review. We are more than happy to hear that we could provide you with excellent service to turn your troubles around! We hope to see you again soon!

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Reviewed September 18, 2021

Stayed for pointPark university Visit. location great! Parking garage easy. $30/day. Bedding is comfortable. Room was clean. Refrigerator and microwave and Keurig in the room, although I went to Market Square, Starbucks and Dunkin’ Donuts in the morning for coffee. The Wi-Fi would not connect. Are use cellular data which is great for me but this may be an issue for someone else. Not sure if it was an isolated incident however.
Next to market Square. I’ve stayed at other hotels in Pittsburgh and I’m going to is this as my hotel when I return to visit family etc.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Rarelygetvacation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
millcraft, Owner at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 20, 2021

Thank you for your 5/5 review! We are very pleased to hear that you enjoyed your stay at the Hilton Garden Inn. We will see you next time!

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Reviewed September 13, 2021

Walking distance to almost everything. Market Square, Triangle Park and Gateway Center Park are 1 minute to 5 minute walks. Saw a baseball game, walked to the stadium in about 15 minutes and felt safe walking there and back.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Kevin T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021

Thank you for your review.

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Reviewed September 8, 2021

I rated this hotel 5 stars for my own personal needs because I was not driving around, & Edage gym is within walking distance, 500 feet. Also, the room has a microwave for my pre-planned meals. I used Lyft to get my way around; it’s less stressful for me not to drive in a new city, my first time in Pittsburgh

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank lucitartoussant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Haley Sandoe, Guest Services / Front Office at Hilton Garden Inn Pittsburgh Downtown, responded to this reviewResponded September 14, 2021

Thank you for your review. I am happy to hear you enjoyed our property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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