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All reviews room was clean indoor pool yogurt free breakfast breakfast area adjoining rooms this past weekend hot breakfast cleaning staff convenient location great place to stay easy access would definitely stay here again downtown area shuttle service pnc park lounge
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Reviewed September 3, 2018 via mobile

Everything is filthy and/or broken. The filter is from the ice machine closest to us--as you can see, it should be changed yearly, but that hasn't happened since 2013. Grosssssss. Just happened to get a peek in the laundry and was quickly able to understand why all the towels are yellowed and many are stained. The mildew in the corner? That's the bathroom, but above the door, not even near the shower. They still have signage stating their obviously abandoned bar by the pool stating it's open from 11a to 9p daily. If you look at the bird crap on these stools, it's obvious that MANY 11 am's have come and gone since this dude has been opened. The ceiling actively leaked on us from a spot in the ceiling just inside Door 2, and with the maze this place is (seriously, it's insane, there is no logic to their numbering system or pattern of hallways) that was the only door we could really use to get from our vehicle to the room. You can see they were aware of the leak by the box with the trash bag in it, but it had progressed from being a leak on one side to a little more of a waterfall feature crossing the entire hallway. We called the front desk to let them know and Jennifer, with no apology whatsoever that the hotel she's representing leaked what could be clean water or could just as well be sewage waste onto patrons, replied "yeah, someone else just told me that." That's all. But, then, when we checked in I asked about local delivery, she handed me a single menu for a restaurant that was already closed. Jennifer clearly does not give many f***s. I then wandered to find a different exterior door so I didn't have to walk under the rain shower at Door Two a second time in order to have a cigarette. Turns out Door Six the key swipe is broken and there's no getting back into the hotel there once you're out. I had to walk around the entire building, barefoot, in a dark parking lot in a strange city, to find a door I could get back into. There's a few more snaps from just our hallway--the two rooms that clearly didn't have Do Not Disturb signs provided, the broken sconce. My favorite, though, is definitely the "renovations in progress" sign. It says "please pardon our appearance while we make improvements to better serve you." It's hysterical, because obviously the improvements are to serve other people. There can't be a single customer who would *want* to return to this dilapidated mess.

I am not exaggerating in the slightest with the headline. I've actually stayed at several cleaner camping facilities. Don't waste your time or money. They should have torn this place to the ground, there's simply no way even extensive renovations are likely to make this a hotel worth patronizing.

Date of stay: September 2018
Trip type: Travelled with family
Thank Kixie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2018 via mobile

We booked this location because of the convenience to all areas and the price. Plus, the pictures on line looked great. However, when we got there the place was under construction. Floors were missing tiles, wires hanging from the ceiling and to mention, the rooms although smoke free, reeked of smoke and mold. This place gets a zero as far as im concerned which doesnt do justice to the kind service we received from sonia and patty. They did their very best to accommodate us. Unfortunately we couldnt prolong our stay due to the conditions, plus, on our 2nd day there was no hot water.

Date of stay: August 2018
Trip type: Travelled with family
Thank FamiliaRod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2018 via mobile

Not far from city centre this hotel is a great option if one is travelling with a car. Features an indoor pool and a fitness room as well. Restaurants options within walking distance.
The room was large with comfortable beds and pillows. The bathroom was on a smaller side, but clean.
Breakfast was served by the lobby area. Quite a small space. Breakfast was simple but good.

Date of stay: August 2018
Trip type: Travelled with family
Thank Marha I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 24, 2018

The hotel was outdated and dirty. Unfortunately, we had to stay here for a baseball tournament and we had very little to no choice. Everything was damp and old. My bathroom had no shower curtain, and the whole room felt damp. The workers were rude but not helpful either.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Alicia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 4, 2018

The room was nice. We ate in the bar and the food wasn't bad (nothing to brag about, but I was hungry--had a Rueben). There was a very drunk customer heckled and ogling the bartender/waitress. She handled it well, but it was very uncomfortable. Room was okay--about what you expect from Comfort Inn. Breakfast was also fine but typical--breakfast staff was very very helpful and kind.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Mary Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOHN S, Manager at Comfort Inn & Suites Pittsburgh Allegheny Valley, responded to this reviewResponded June 5, 2018

Thank you for taking the time to tell us about your stay at our Comfort Inn & Suites, we do appreciate the feed back. We hope to see you again in the near future. Again thank you and we do appreciate your business

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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