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“Old but servicable” 3 of 5 bubbles
Review of Holiday Inn Express Wilkes-Barre/Scranton Airport

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Holiday Inn Express Wilkes-Barre/Scranton Airport
Ranked #2 of 3 Hotels in Pittston
Certificate of Excellence
Homosassa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Old but servicable”
3 of 5 bubbles Reviewed 2 June 2012

Stayed for one evening when visiting family in the area. The price was high for an older room with 2 double beds. The complimentary breakfast was good and the staff friendly.

  • Stayed May 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MickeyC9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
    43
    47
    22
    5
    3
See reviews for
34
31
18
28
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Russian first
  • Any
English first
ny
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

We were driving part of the way home and decided to stop off at this Holiday Inn Express since it was getting late and raining. We called ahead and asked if we could use one of the coupons in the book we had gotten at a rest area. The person at the desk was very friendly and accepted the coupon rate ($79). The HIE is right off of I-81 and is almost on the airport property. I was in the mood for a snack and there was freshly popped popcorn that we bagged ourselves! There was a pancake machine at breakfast the next morning. All you do is press the Start button and the batter goes onto some type of pan and moves its way through the macine and then falls out onto your plate. Pretty cool..,

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seg56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando
Level Contributor
291 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 bubbles Reviewed 22 March 2012

It was clean and close to the airport. The lobby looks like an old living room. The mattress was covered with some type of plastic cover! Every time I moved it sounded like - a whole lot of rustling paper. Why? Not a good version of Holiday Inn Express.

  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Floridagator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review, 22 April 2012
floridagator,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you were not fully satisfied with your stay. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunapee NH
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

Went to Scranton for a hockey game. Hotel was convenient to rink and highway. Very courteous staff. Clean comfortable room, very nice complementary breakfast and easy check out. Because we were quickly in and out, we did not use the full available amenities. Thought the cost was a little high. There were coupons available, but they couldn't be used with a reservation so we paid more than double the coupon price.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blacknite98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vestal, New York
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 27 January 2012

This is one of the nicer holiday inn expresses near an airport. The staff is nice, and they do shuttle you back and forth at any time of the day or night.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank elizabeth e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level Contributor
141 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 28 November 2011

The property is neat, well maintained, well designed and very accessible to the airport by car or the 24 hour van which is a great item. The staff is good and the breakfast bar has a good selection. The wifi signal is strong and this is a perfect airport hotel.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smalltowntravelerPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 September 2011

Larger than most Holiday Inn Express hotels. I had a full beautiful suite with a separate bedroom and whirlpool tub in a huge bathroom for an incredible rate. Restaurant next door is good, and you are a reasonable drive from everything. Staff very helpful.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Swamptracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Wilkes-Barre/Scranton Airport

Property: Holiday Inn Express Wilkes-Barre/Scranton Airport
Address: 30 Concorde Dr, Pittston, PA 18641-2216
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Pittston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Pittston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Wilkes-Barre/Scranton Airport 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Holiday Inn Express Wilkes-Barre Scranton Airport Hotel is conveniently located at the Wilkes-Barre Scranton International Airport, just off I-81 at Exit 178A and only minutes from the Pennsylvania Turnpike Northeast Extension (I-476). Centrally located between Scranton and Wilkes-Barre, this property is just a short drive from all area attractions and businesses. Featuring 100 beautifully appointed guest rooms, which include several luxurious two-room suites. Free wireless high speed Internet! The Holiday Inn Express offers a free 'Express Start' HOT breakfast, fitness center, and shuttle service. Do Business the Smart Way!The Holiday Inn Express makes doing business easy, located just minutes from Lowes, Clarcor, FedEx, UPS, Cascade, Pride Mobility, Keystone Automotive, Letica Corporation, TJ Max, Proctor and Gamble, Naval Reserve Center, and many more. Visit Area Attractions the Smart Way!Be close to all that this area has to offer, including Mohegan Sun Casino, Wachovia Arena, Sno Mountain Ski Resort, Toyota Pavilion, Steamtown National Historic Site, Shoppes at Montage, Lackawanna Coal Mine, Pocono Downs Racetrack, Yankees (AAA) Baseball, Pocono Raceway (NASCAR), The Ice Box, FM Kirby Center, Steamtown Mall, Wyoming Valley Mall, and an abundant array of restaurants! Packages available.Stay Smart!Experience outstanding hospitality and the finest array of amenities, experience the Holiday Inn Express! ... more   less 
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Also Known As:
Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Pittston
Holiday Inn Pittston
Pittston Holiday Inn
Holiday Inn Express Pittston

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