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SpringHill Suites Philadelphia Plymouth Meeting
Reviewed 7 September 2017

Checked in past midnight and the front desk lady looked like she was sleeping which i didn't mind being so late at night (around 4:00 am) but she checked me in for 2 nights and authorize my card for 2 nights even though i told her we were leaving at noon just one day. But she was too sleepy to pay attention. Another thing is we rented 3 rooms and one of the rooms had the furniture and the bed apart and bed wasn't made. We didn't call the front desk because we were too tired and ready to go to sleep. So we put the room together and told the front desk the next day. Which as a result he didn't even say " a thank you for letting us know or an apology. I will not stay here again, there are other options in the area.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Cristian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria S, General Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 8 September 2017

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Philadelphia Plymouth Meeting.
As a valued Marriott customer, we see that there is room for improvement based on your feedback.

Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

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18 - 24 of 337 reviews

Reviewed 20 August 2017 via mobile

Comfortable accommodations, convenient location, friendly staff, both hot & cold breakfast options. Staff opened additional room to accommodate guests at breakfast. Will definitely stay at this location again.

Like green option to forego housekeeping visit for additional Marriott points.

Stayed: August 2017, travelled with family
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria S, General Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 22 August 2017


Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. Thank you for your kind words. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon !

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Reviewed 13 August 2017

The property is very well maintained and has large rooms with a good layout. The beds are comfortable. The staff is friendly and helpful. Stacy was at the deak most of the weekend when I was there and she is a delight!

Room Tip: Rooms that face the highway are great with a very nice panoramic view
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  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank smalltowntravelerPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria S, General Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 15 August 2017

Thank you very much for sharing. I will definitely share this information with Stacy.

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Reviewed 9 August 2017

We were visiting family in Plymouth meeting and stayed at the Springhill Suites for 3 weeks in April and 2 weeks in July. The rooms are nice and big with fridge and sink, pull out couch, free WiFi, Flat screen TV with good channels. Breakfast is until 11am, so you can sleep in, leave the room around 12p and the cleaning staff do a great job, your room gets really clean, it's a joy to come back to your room and see it so clean and in essence a new looking room. AC in room is good. 5 minutes from the hotel is Starbucks, Plymouth Meeting Mall, a very nice Chinese restaurant, Redstone Grill for ribs and rotisserie chicken, AMC Movie theatre, everything is close. It was like our own home away from home. The staff are nice, helpful and friendly, there is a snack shop in the lobby that is open 24 hours a day, there is a security guard at night that makes you feel comfortable and helps with late night orders of more pillows! It really is a great hotel for the price, we highly recommend it.

Room Tip: 4th Floor and below is good, quick rides on the elevator to washer and dryers room and pool
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  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Will P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria S, General Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 10 August 2017

Thank you very much for your kind words. We look forward to your next visit.

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Reviewed 30 July 2017

...when I called around 11:30 p.m. to complain about excessive noise in the hallways. Around 20 minutes later a woman at front desk called to tell me they'd sent Security up to check, please call back if noise continues, etc. Then at @1:15 a.m. (with earbuds in!), I was awakened by people sitting on benches outside the entrance to hotel having a high-volume conversation. Called desk again, and I guess they sent someone out, as I didn't hear any more--but I did keep A/C cranked up for noise blocking along with earbuds (and no, I'm not a fidgety sleeper). First stay at a Marriott chain in decades--don't know if I'd stay here again but I appreciate management's follow up.

  • Stayed: July 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank quidam2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria S, General Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 31 July 2017

My apologies for the noise other guest in the hotel made and disturbed your sleep. We do our best to try an control this type of issue. Thank you for staying at the Springhill Suites and we hope that you will visit us again.

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Reviewed 27 July 2017

Very quiet and clean rooms .Front desk very polite.The breakfast area was ok,would help having somebody to clean the tables.The pool closes at 9pm and it had too much bleach,really too much and it was cold.Plenty of parking.Best hotel for family who goes to Legoland,1min driving

  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Aline2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle T, Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 28 July 2017

Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. Thank you for your kind words. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon !

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Reviewed 26 July 2017 via mobile

We stayed during a lacrosse tournament and had a high floor. It was extremely quiet which was a pleasant surprise. We didn't wait long for elevators either. Wish they would have coffee and tea available in the lobby all day like the Fairfield Inns do but the rooms are equipped with coffee makers, mini fridge, sink. Rooms are clean and spacious too. Beds were ok as far as comfort but need more bedding like a comforter.

Stayed: July 2017, travelled with family
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle T, Manager at SpringHill Suites Philadelphia Plymouth Meeting, responded to this reviewResponded 28 July 2017

Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. Thank you for your kind words. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Philadelphia Plymouth Meeting

Address: 430 Plymouth Rd, Plymouth Meeting, PA 19462-1608
Phone Number:
Region: United States > Pennsylvania > Plymouth Meeting
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Plymouth Meeting
Price Range: $127 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Plymouth Meeting 3*
Number of rooms: 199
Official Description (provided by the hotel):
Located near Villanova University, Valley Forge National Park, and just a short drive to the art museums and attractions of downtown Philadelphia, the SpringHill Suites Philadelphia Plymouth Meeting Hotel is ideal for travelers who look for style and inspiration in their stay. This hotel in Plymouth Meeting, PA, is also just minutes to area business including IKEA, Unisys, Liberty Mutual, and Aetna. Our décor is carefully selected to offer a calm and refreshing alternative for travelers. Suites feature luxurious bedding, complimentary Wi-Fi, pantry with mini-fridge, microwave, HD TV and sofa bed. Daily complimentary hot healthy breakfast is this Plymouth Meeting hotel's way of making sure guests have a good start to their day. Reclaim your time and stop by the fitness center or indoor pool whenever you need. When planning a Plymouth Meeting event, our SpringHill Suites Philadelphia Plymouth Meeting Hotel near Norristown offers 3 meeting rooms ideal for a small luncheon, reunion or conference. ... more   less 
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Also Known As:
Springhill Suites Philadelphia Plymouth Meeting Hotel Plymouth Meeting
Springhill Suites Plymouth Meeting
Plymouth Meeting Springhill Suites

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