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“Rustic and buggy, but kind of nice also.”

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Shawnee River Village 1
Reviewed 25 May 2013

Recently stayed here after getting a free week from Interval. We knew going in that the reviews were not great so had limited expectations. The check-in was a mess since we had booked River Village 1, and they checked us into River Village 2. I mentioned that we really wanted the golf course view and open porch. He asked if I was sure which unit I booked. I was and when I asked if he wanted to see the confirmation he was dismissive and said we would have one with our unit and it was nicer.

They immediately sent us to a Guest Service specialist who I also mentioned the switch too and she said "it happens" and immediately tried selling me a unit. I mentioned but for now just wanted to go to the unit. that I might go to the presentation the next morning.Went to the unit at River Village 2 and saw we had a nice view of the neighbors deck about 5 feet away. Drove back to check-in and spoke to the woman at Guest Services.She immediately asked if I wanted to sign up fort the sales presentation the next morning. When I mentioned not sure I just wanted to switch to River Village 1 as I had booked. Her tone changed as her whole service apparently was just trying to bring me into the presentation and not really help.
She told me to get in the check in line (which I had stood in once and now faced with another half hour wait) and to beg them to switch me to unit i first booked.

The new clerk was able to move us. I thanked her repeatedly and mentioned that one of the reasons we wanted that was for the outdoor deck. When we got to the new unit it was nice but we found out the upper units only have the enclosed porch and not the additional outdoor one like the lower ones.

The unit itself was nicer than what I expected. The kitchen was well stocked with equipment and utensils. It also seemed clean.

The living room was disappointing as it was very dated with old ski lodge type seating (cushions on wood). The cushion seemed very dirty and we stopped sitting on them the 2nd day when a 3inch bug/spider hybrid looking thing crawled along the cushions as we watched the old, small tv.

The lower bedroom had two beds. It was nice and dark in the bedroom. 2 beds which were too soft for my tastes, but the biggest complaint was the fitted sheets were not big enough for the bed so we woke up laying in the bare mattress which was gross.

The upper bedroom had one queen bed and a TV. The room had plenty of light and windows and a small bathroom right outside it. It was a little warm as there was only one small floor vent. The bathroom was like a sauna since there was a small heater that worked non stop. Total waste of energy for the resort as we had to open a window.

Even though i pointed out a lot of negatives, we liked the unit for the privacy. The other offerings at this resort look private from the online pics but seems like River Village one has the most privacy when sitting outside on your deck. Also, enjoyed the view of the golf course.

If you do not like stairs or bugs this section of the resort will be a problem. Many, many moths in the unit. They were in every room and in every curtain. I was fine with them but the bugs in he cushions definitely made us uncomfortable in the living room to the point we never went in it all week.

The resort has a lot of offerings for kids. Big pools, basketball courts, volleyballs and indoor rec center. The fitness room was disappointing for a resort with a thousand units as it had 2 steppers, 2 treadmills, and 2 bikes.

Some staff were very pleasant (rec center staff) and other couldnt care less (check-in) or too focused on making a sale to listen to a guest (Guest Services).

There was a shared laundry room by the car port which was nice, especially considering it was free. Parking here was tight since if you have more than one car it probably better to leave one at Shawnee Inn or REc Center.
Overall we probably wont book here again but would take another free week. Be prepared for bugs older units but at the same time you can enjoy the sights of the lower Pocono Mountains.

Room Tip: rooms are diverse throughout resort. In River Village 1 if you want less steps and an outdoor deck...
  • Stayed: May 2013, travelled as a couple
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2  Thank lyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 32 reviews

Reviewed 27 April 2013

First, I tried to submit this review through Tripadvisor back when we came home from this trip, which was June 2009. It was rejected because it was a timeshare resort, which is mentioned in other people's reviews, so I'm not sure why they rejected the review. I've decided that I needed to add my two cents because these units at this resort are awful and people need to be warned.

So I shall begin: I initially researched this resort online and was quite hesitant to take it based on the awful reviews. But, at the time there were limited openings at this resort so I went ahead and booked it for one week for my husband and myself to celebrate a belated honeymoon. I tried to reason with myself, that since the resort is owned by Wyndam their properties were typically well cared for and somewhat upscale I figured since Wyndam took over, that these older units would've been upgraded and re-vamped. Well, I was very wrong!

Shawnee River Village 1 overlooks the golf course, which is beautiful but the units are ancient and depressing. Plus, there are no elevators or easy way to get to them but to haul your stuff up a flight and half of rickety stairs (we were on the second level). We felt very bad for the people on the third levels.

We checked in a day late and in the evening. So we had to check in at the Rec. center where there was only two people waiting in front of us and check in went relatively fast. They do ask you for a $50 deposit that gets credited back after you check-out (if you put it on your debit card it takes 30 days to credit back to you).

When we walked into our unit we were immediately disappointed and depressed. The furniture and decor seems to date back 20 + or so years. The only nice feature is that it does have a screened in porch that leads onto an open porch with a gorgeous view. The living room furniture is dark wood benches with hard foam cushions covered in an old fashioned plaid material. The cushions tended to slide apart when you lay or sit on them for extended periods of time. The master bedroom mattress was hard as a rock and I woke up in the middle of the night with horrible back pain. We had to move to the second bedroom and choose the softest of the two double beds in there. The master bath is partly out into the bedroom,( the large mirror and sink and counter), the commode and small shower stall are thankfully separate. The second bath has a weird red tub that is deep but not wide. It was actually kind of creepy. We found out it is called a "Japanese soaking tub". The housekeeping was also sub-standard. We even found a balled up dirty kleenex in there and dead bugs on the kitchen floor. There is no laundry area in the unit, you have to go downstairs outside to get to the laundry room. There was also a terrible odor of raw sewage outside where we were parked.

After a day and a half there of staying in that horrible unit, combined with rainy weather and we agreed to sit through their timeshare sales pitch which lasted 2 hours. We did manage to complain about our unit to our sales rep who said we had to complain to the company we booked our trip through (Interval). So we called the company that night and complained that the unit was sub-standard and not even close to your typical Wyndam resort. Their offer was for us to leave that night and we'd get our week back to use some other time, somewhere else plus associated deposit fees. They didn't have any other availabilities in the Poconos. It was 8:00 at night and we had 3 hours to decide, plus we lived 11 hours away and had come by car and to top it off I was horribly sick. We didn't have the funds to stay in a hotel since we had budgeted for this, so we called back and got a different rep and asked if we could at least stay the night and leave in the morning instead of that minute. Well, they had another unit available in Ridge Top Summit which they said was Wyndam's newer units, so we jumped on that opportunity and said we'd take it.

Well, come to find out from the wonderful front desk supervisor, Pat, we didn't need to go through all that hassle, we should've come directly to them at the Wyndam check in desk, the sales rep had been wrong to advise us to call who we booked the trip through. When it was all said and done, Pat ignored the unit our booking company wanted to put us in, which was still an older unit, and she put us in one of Wyndam's beautiful units with a huge jacuzzi tub, updated decor and furnishings and beautiful outdoor foliage. We also were presented with 2 bottles of wine, courtesy of the manager via Pat for congratulations on our marriage and honeymoon.

These older units might be fine if you don't want any type of 5 star accomodations, don't mind hard bedding or sofa and plan on sight-seeing, doing outdoor activities with the kids, etc. Otherwise, these units are horrible and I would not even refer my worst enemy to stay here.

There are wonderful restaurants nearby (Sam Snead's Tavern which is right on the golf course, awesome upscale place w/ great food and service) and some great local attractions. The golf course looked beautiful to play on. It rained most of the week so we were stuck doing a lot of indoor things - Pocono Candle Factory, where we made our own candle. One of the local winery's for wine tasting, we did get to the Delaware Water Gap on one good day for some great pictures.

Room Tip: DO NOT waste your money and book a vacation at Shawnee River Village 1 or 2. The other units on the...
  • Stayed: June 2012, travelled as a couple
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6  Thank Butterfly8184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

Decayed food and garbage everywhere including on the couch cushions. Housekeeping basically changed the bedding and that is about all. The small stack of towels in the guest room were literally stuck to the surface of the night table as if they had been glued down. Most of the other towels were dusty smelling and stiff. Sinks and toilet were dirty and the toilet seat was broken. Dead bugs laid everywhere. Extremely under appointed without a lot of basic equipment.

  • Stayed: January 2013, travelled as a couple
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2  Thank Deb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2012

Booked 3 days last week with family including two children < 1 yr. First assigned to Depuy and then Ridgetop Unit 75 (only after contacting Wyndham corporate office from the parking lot). Depuy Unit 102 was uninhabitable. Musty smelling; dirty carpets; dirty furniture; dark and unsafe (electrical wiring to VCR exposed and within reach of children). Local management would not respond to our request for reassignment. Only acted after being forced too by Wyndham Customer Relations.
Ridgetop unit was also in need of renovation but was at least liveable. It was explained to us that that the resorts here with the exception of Crestview are manged not owned by Wyndham and are at the mercy of the owner's association who control what renovations will be done and when.
We left after two days. Just never felt comfortable. We left of list of needed immediate repairs at the desk.
This is a blackmark on The Wyndham brand. They need to get more involved in bringing this up to their standards.

  • Stayed: October 2012, travelled with family
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4  Thank ghaw662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

I had a banked week with Interval expiring, and needed to take some vacation time from work. Shawnee was just the right match for me. I'm relatively local, but I've never really experienced the beauty our area has to offer to vacationers. I have now. From River Village 1, you can walk to the beautiful Shawnee Inn and experience the Poconos of the Past, marked by their incredibly hospitality and dedication to customer service. As a Wyndam guest in the legacy Shawnee units, you can request access to the Shawnee Inn indoor pool, which is gorgeous, and has great lounge chairs for your comfort. Your unit will be on the beautiful Shawnee golf course, which is a treat, if you play. The Inn and its properties are all ecologically and organically conscious. The food is wonderful...breakfast and dinner at the Inn, or lunch or dinner at the Gem and Keystone....it's all good (and locally grown. Even the beer is made in their micro-brewery).

Yes, the units are old and in need of refurbishing, the bathrooms leave a lot to be desired (that wierd little orange tub and tiny showers), and there was a strong sulfer odor from the hot water heater....but after a day one day, all of that is diminished by the natural beauty of the Delaware. Yes, there are lots of rustic steps outside the units to climb, plus more stairs inside. This is not the place for anyone with a handicap. But for those who love nature and are in good shape, try a week here...or stay a few days at the Inn. The beauty of the are will win you over. You will be a convert. Don't expect five-star fancy...it's not here. What is here is something that has to be experienced to be appreciated.

So my first impression was "eeewwwwww." Today, my last day here, I'm sorry that I have to leave.
\

Room Tip: Ask to use the pool and gym facilities at the Shawnee Inn. You just need to go to the front desk to...
  • Stayed: September 2012, travelled with friends
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3  Thank Lori_Pocono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2012

We stayed at Shawnee Village I in the top unit R10 July 2012. I was very scared about staying at this property due to all the negative reiews. Much to our surprise, the condo was fantastic. It was so peacefull. We loved the location being on the top of the other units. There were alot of stairs but that is what made it so fun with all of our kids. The unit was very clean and the beds were so comfortable. We are used to beach vacations so this was a nice change. THere were alot of things to do in the area that were not expensive. I highly recomend Bushkill Falls and the Snake and Animal Farm. We went to both of those plalces twice. Camel Back Adventure park is worth visiting. There are so many unique shops in the area. I was not impressed with the outlets. The mini golf at the activity center was great as well as the pools and the game rooms. We did a wine tour for $15 from the resort. It was amazing. We can not wait to go back.

  • Stayed: July 2012, travelled with family
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3  Thank Darlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

We stayed at this resort in June 2012. Our first impression was what a Dump! The paint was peeling, the exterior had signs of advanced dry rot, it looked really bad. Once we saw the inside of the unit that changed to some degree, granted it is rustic and basic. Our unit (17) had been remodeled in 2008 and appeared ready for another. The ammenities of the resort were very basic as well, pool, tennis, game room etc. The fitness room was a few cardio machines that just did not cut it for me. There is no mid-week clean, which is a notch below what we are accustomed. The surrounding area of the golf course & Delaware river on the edge of the property were the saving grace for this stay. For future travelers, keep your expectations in check.

  • Stayed: June 2012, travelled with friends
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3  Thank Hugemaniac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shawnee River Village 1

Address: 1 River Rd. Bldg. 4, Shawnee on Delaware, PA
Region: United States > Pennsylvania > Pocono Mountains Region > Shawnee on Delaware
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Shawnee on Delaware
Number of rooms: 99
Also Known As:
Shawnee River Village 1 Hotel Shawnee On Delaware

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