I expected great things from a Wyndham managed resort and was grossly disappointed. I have to say almost all of our issues are directly attributable to poor management, not the unit itself. We couldn't check in on time and had to wait two hours, as our unit was not ready. The person helping me indicated they had 580 units and were busy...not my problem! We didn't have any washcloths and were told they would be sent. The next day, at 3 p.m., we were told they "didn't get to it yet". One of the toilets was broken overnight until they could fix it, but I will say they did send a maintenance person right away. The unit was full of ants and spiders. The unit itself was decent - it was obviously remodeled within the past few years. However, you had to climb many stairs to reach it. From bottom to the top floor of our unit, there were 75 steps! This resort is in a great location and has the potential to be great. But, first, it needs to be properly managed.
- Also Known As:
- Shawnee River Village 1 Hotel Shawnee On Delaware