We initially booked a night there for early June. We attempted to add a 2nd night, but could never get anyone by phone or email after numerous attempts. In lieu of smoke signals, pony express, or telegraph (assumed best method to reach this "hotel"), we decided to cancel altogether as not one person would return a phone call or email. We assumed the customer service would be the same or worse if we stepped foot on this "hospitality" property. We notified this "hotel" that we would not accept any charges as they never returned their phone call or emails. We notified our credit card Company and they still tried to charge us (after their abysmal service and lack of follow up). If you want a hotel which has customer service, does the right thing and makes right on their mistakes, this isn't your place. Stay away from Whitewing Farm in West Chester PA. NOTE: THIS REVIEW DID NOT ALLOW US TO MARK FOR FUTURE TRAVEL SO WE WERE FORCED TO NOTE WE TRAVELED IN MAY. WE DID NOT TRAVEL IN MAY, INTENDED TO TRAVEL IN JUNE BUT DIDN'T GO THERE BECAUSE OF THE LACK OF SERVICE NOTED ABOVE.
- Official Description (provided by the hotel):
- A good B&B to stay at, while visiting nearby Winterthur. ... more less
- Also Known As:
- Inn At Whitewing Farm Hotel West Chester
- Inn At Whitewing Farm Bed And Breakfast