Ok, so let me start by saying the location of the Bristol Harbor Inn is great and in a perfect location for walking historic Bristol, RI. But other than the location the Inn, or rather hotel, is nothing special. This is disappointing considering the cost of a night can run from $150 - over $200. My wife and I booked an evening here for a Valentines weekend getaway and dinner at the Dewolfe Tavern. I will rate Dewolfe on its own in another review. For now I will say breakfast is disappointing and though not prominently posted, be aware that the continental breakfast is only served until 10am!!!
Now I will refer to the a Bristol Harbor as a hotel. There was very little that gave any sense of an Inn feeling. The lobby area was nice, but the rooms and decor felt cheep and unkept. The walls are thin and you can hear your neighbors as well as the loud slamming of the doors up and down the hallways.
Nothing special at all and in fact for the location and price we were very disappointed in the room. Lumpy mattress, old tube TV, mismatched lighting, cheep posters in frames to look like paintings of flowers and cheep looking furniture. Nothing to remotely provide a feel of New England charm in the heart of a great historic New England town. If dropped into the room blindfolded you would think you were in a Best Western in anyplace USA.
The doors we actually dirty around the door handles of the bathroom and room door. The light switch plates were the same. There were holes in the walls we're the door handles had hit too hard and one of the sprinkler heads was held together with an emery board jammed into the back of it. The closet was just a cubby in the wall, there were no glasses in the room and the grout between the tile in the bathroom floor was a gross dirty brown in color. And one thing I found odd was that there was no emergency information or map on the back of the door, or anywhere in the room, to show the emergency exits, etc.
In walking the hotel the soda and ice machines are directly in front of the elevator. Very large machines right in the hallway, weird place and ugly to look at. The hallway lighting was not all working. The shades on these lights were not in great shape either. When taking the elevator to the 3rd floor you exit to rows of boxes filled with some kind of files. Just very messy looking and low budget (L.B.) feel to the hotel.
The hotel does provide continental breakfast at the restaurant next door, the Dewolfe Tavern. This was a bit of a joke and though this restaurant is not part of the hotel I feel it needs mention as the hotel is providing the free coupon with partnership with the restaurant.
Make note, this continental breakfast ends at 10am!! Though there was no notation of this on the restaurants menu that only states breakfast from 7am -12pm and the hotel does not tell you this. We found out when arriving at 10:15am and the waiter pointed my wife to the upstairs area to help herself to the breakfast. She promptly returned stating that the waitstaff advised this ended at 10am. Our waiter did not even know this and the manager did not seem to care when we explained that we could not take part in this part of the hotel offering. His response was only that he had put this notation in the room service menus. Well, if planning to eat at the restaurant we had no need to read the room service menu, so that is a poor explanation. Our waiter had more customer service skills and empathy than the manager.
Overall it is just average at best. With such a great location this could be a great hotel or even a boutique style hotel or Inn. I just don't see that whoever owns the Bristol Harbor Inn really seems to care about the details. There are many other true Inns and B&B's in the area I would suggest over Bristol Harbor Inn for the price.
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- Also Known As:
- Bristol Harbor Hotel Bristol