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“Expected more..”

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Comfort Suites Bluffton
Ranked #5 of 6 Hotels in Bluffton
2 reviews
“Expected more..”
Reviewed 19 June 2012

This hotel is situated in a very nice area and most of the reviews were decent. Unfortunately, the room smelled so bad that my asthma kicked in and I only slept about 4 hrs. The lighting in room 108 was terrible. The carpet was stained. I do not think they wanted us to seevthevroom very well. One of the lamp shades had a burn on it. Someone must have stayed in the room who had a cat or dog that had shed. On the plus side, the breakfast was good and the help friendly. I will not be returning. Oh one more thing..booked thru Expedia and it said pets accepted but it did not list a fee. I had to pay $25.00 for my dog and they would only accept cash which I thought was strange....the cash part.

Stayed June 2012, travelled as a couple
Helpful?
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Comfort Suites Bluffton, responded to this review, 15 July 2012
We are very sorry for your experience in one of our "pet rooms". Our management team try very hard to keep pet rooms as hair free as possible. We will look into our procedure immediately and see what needs to be fixed. The $25.00 pet fee should be explained by Expedia during the reservation process. We will make sure this is fixed. Please give us another try if your in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
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    26
    25
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Mooresville, North Carolina
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2012

First off, I would like to say the staff was great. As for the hotel, I've been in much better. We stayed in a non-smoking room, but it smelled terrible. Air conditioning could have been colder, and the pool was filthy. It was full of dirt and leaves and there was no chlorine in it. I don't think I will be staying here again.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmo13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review, 11 June 2012
First, let me apologize for your experience during your stay here in sunny Bluffton, South Carolina. Management will look closely at the dates of your stay and see what exactly took place. Please give us another chance when you visit the Lowcountry. We are very concerned with this review and will start a proactive solution today.
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Beacon, New York
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2012

Michael Jameson who greeted us at the hotel made sure our stay was wonderful, and wonderful it was. Thank you so much for everything.

Room Tip: No need - all the rooms are wonderful!
See more room tips
  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review, 11 June 2012
Thank you for taking the time to personalize your response to your stay at our hotel. We are very pleased Mr. Jamieson made an impact on your stay. Michael and the rest of the staff, hope to see you in the near future.
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Roanoke, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2012

We stayed at Comfort Suites while attending my daughters graduation from Marine Boot Camp. It was short commute to the base at Parris Island. The hotel accommodated our early 5:00 am leaving everyday with coffee and muffins and other items to grab and go. The rooms were clear and it was very quiet and peaceful during the night and early mornings. We would stay there again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review, 12 May 2012
First. Congratulations on your daughter graduating from BOOT CAMP HERE IN HOT SOUTH CAROLINA. We are privileged to have families like yourself stay here with us. We are very grateful for your daughters service. Please come stay with us again in the future. NEAR FUTURE.
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Ridgeland, South Carolina, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 30 April 2012

I was in need of a getaway so i checked into the Comfort Suites of Bluffton and i really enjoyed myself the room was clean,bed was comfy and i just loved the jacuzzi tub can't wait to do it again.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Regina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review, 12 May 2012
Thank you for the review on our Jacuzzi Suite. It's a fan favorite. Please come stay with us again, after all you only live in Ridgeland. Thanks...... and see you soon.
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bluffton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2012

My parents came from out of town to visit, my father is not doing well but the people at the hotel made there stay perfect. parents said that charles made them feel right at home and the breakfest lady was top notch. thanks to the staff for making my parents have a great time here in bluffton

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank andrew d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review, 28 April 2012
Mr. Dart,
Thank you for trusting us to take care of your parents. We love when locals refer us to friends and family. Southern Hospitality is one of its kind. Anything we can do for the DART family in the future, please let us know.
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Greenwood
1 review
Reviewed 16 April 2012

This is one of the best motels we have ever used. Have stayed here several times and am impressed with each visit. Michael Jameson has always worked diligently to have ou rooms ready and is a great help when we need directions or advide on good places to eat. The rooms are very clean and well kept and the rest of the staff always greets us with a smile. I don't think you will find a better place to stay.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonieC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review, 12 May 2012
Thank you for taking the time to review our Hotel and our Staff Service.

Mr. Jameson has become an asset to our hotel and we appreciate customer feed back.

Please continue to stay with us, and we will do everything we can to keep guests like yourself from going anywhere else.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Bluffton

Property: Comfort Suites Bluffton
Address: 23 Towne Dr, Bluffton, SC 29910-4201
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Bluffton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Bluffton 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Comfort Suites Bluffton is an all suites hotel featuring complimentary continental breakfast, a variety of Specials and Packages, meeting room and easy access to shopping and dining in the Hilton Head Island area. ... more   less 
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Also Known As:
Comfort Suites Bluffton Hotel Bluffton
Bluffton Comfort Suites

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