We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great historic hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Francis Marion Hotel
Ranked #23 of 61 Hotels in Charleston
Certificate of Excellence
Atlanta, Georgia
1 review
“Great historic hotel”
Reviewed 23 May 2012

On a recent trip to Charleston, I stayed at the Francis Marion on King Street. Not only is the hotel beautiful and in the perfect location, but the staff is also extremely helpful and friendly. At 2:00am, I heard a thumping sound in my room and called guest services to see what the noise might be. The staff members took the time to check my floor and the floors above and below me, and even walked outside to determine the source of the noise. After realizing that a local bar was having a late-night band, the staff offered to move me to a new room free of charge, without having to move any of my belongings. I don't think that loud bar music is typically a problem at the hotel, and I would definitely recommend the Francis Marion to anyone interested in staying in Charleston.

Room Tip: Request a room with a view of the park and water
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 24 May 2012
Thank you for sharing your thoughts about the Francis Marion Hotel and our staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,785 reviews from our community

Traveller rating
    1,356
    911
    302
    131
    85
See reviews for
542
940
92
653
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (735)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Massachusetts
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2012 via mobile

Stayed there one quick night for a conference. It's very nice, but doesn't quite live up to the promises on the web site. Location was excellent.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigmamu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 24 May 2012
We do continuously make improvements to our hotel using the feedback from our guests, so if you have any specific things that you noticed needing “tlc”, we would love to have that feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 May 2012

My husband and I stayed here for 3 nights. The hotel is a beautiful, historic building. It is located right in downtown Charleston which was perfect for walking to all the shops and restaurants.
The staff was very friendly and helpful. The valet was busy, but with 8 wedding parties in the hotel at one time it was understandable. It's a small valet area on a busy street, so you have to just find an opening or be patient. We never waited longer than 5 min.
The rooms were clean and spacious. Our confirmation email showed a list of room amenities. One item listed was a kitchen. We had a coffee maker, no kitchen.
The bathroom could use a few repairs. There were a few minor cracks in the old caulk and tiles, but it was very clean regardless.
We were on the 7th floor, which looked out over the roof of the building next door, or the maintenance building of the hotel. Either way, it wasn't pretty.
There is a Starbucks conveniently located in the hotel.
We look forward to staying here the next time we are in Charleston.

Room Tip: Request a room with a view if you plan to spend time in it. Also, for valet, request your vehicle at...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snrbowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arizona
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 22 May 2012

Trip Advisor ratings don't allow a simple "good", and "very good" (4 stars) seems high, while 3 stars ("average") seems low. Anyway, the Francis Marion (or Swamp Fox Hotel as I've been calling it, which dates me for way too many people) is a courtly older establishment that was entirely pleasant for a few days last week at a business conference held there. The lobby is lovely, as others have noted, a comfortable spot to rest, have a side conversation with a business colleague, or just doodle on your ipad (note: free wifi available throughout the hotel,though sometimes clunky). The elevators are slow and the bathrooms small, but my 10th floor corner room was very comfortable and quite spacious. Went up for a rest late one afternoon and fell almost instantly asleep on the bed, almost missing a dinner engagement. I would definitely recommend the higher floors for views -- the Francis Marion is one of the tallest buildings in Charleston (and at that it's only 11 or 12 stories) where buildings cannot be hire than church spires. Take the harbor cruise -- when you look back at the skyline, the Francis Marion stands out. Though not exactly smack in the historic district, the location is certainly convenient for most people, near shopping, plenty of bars and restaurants, and the colleges. You can walk everywhere anyway. Hotel staff were friendly and helpful, had no problems with housekeeping, never used room service.

Stayed May 2012, travelled on business
Helpful?
Thank fielding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 24 May 2012
Thank you for sharing on TripAdvisor. I am happy to hear that you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matawan, New Jersey
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 May 2012 via mobile

Stayed here for an event for 2 nights. I travel alot for my job and found this place a little too old for me. My room was large and comfortable. However the little details were missed. The room was pretty beat up, chipped paint and stained fabrics. My coworkers roomwas half teh size with one bed and a small sofa. my room had 2 beds, full or queen i beleive. Behind teh beds and under them was quite dusty and in eed of attention. The bathroom are super tiny! I also had a hard time getting in my room because the door would not open with teh key card unless u pulled the door before you inserted the card then pushed. what a PIA! Also soem of the the valet guys were pretty aloof prefering to chat with the pretty blondes then take care of my car. Overall not a place i would choose to stay on my own dime.

Stayed May 2012, travelled on business
Helpful?
Thank TRAVELINMANFROMNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 21 May 2012
I have reviewed your comments on Trip Advisor and would like to thank you for taking the time to bring these concerns to our attention. We are continuously looking at upgrades and additions to keep our historic hotel beautiful. Also, I apologize that you did not receive the proper level of service from our valet staff. We will discuss this topic with those employees.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
140 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 May 2012

Stayed four nights in May, 2011. The historic hotel is in a great location, no driving necessary to explore Charleston. Across the street from the old Citadel, Saturday morning brought a huge farmers market with white tents, fresh produce, free concerts, arts and crafts and even an authentic Civil War band! Rooms are quite large but bathroom is small. Beds were divine, so comfortable, room spotless, staff very professional and capable of assisting with any need, parking deck available, staff courteous, would love to return soon to the Francis Marion!

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLSJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 21 May 2012
We would love for you to return soon, too! We appreciate you sharing your comments on Trip Advisor about our hotel, location, and staff. I will pass on your kind remarks to our staff. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 May 2012

The front desk staff is great. They are quick and extremely helpful. The location is fantastic. you are right in the middle of restaurants, shopping and drinking. The cleaning staff needs work. There were a few yucky spots in the bathroom and the room. The sleeping rooms also need a good dose of paint and caulk.

The hotel wants an old European feel and it's more a tired old hotel feel.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SoccermomKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 21 May 2012
Thank you for sharing your thoughts on Trip Advisor. I was concerned to hear about your experience with the cleanliness of your guest room. I would like to take this opportunity to apologize, as that is not our standard here at the Francis Marion Hotel. We have discussed this topic with the housekeeper who cleaned the room before your arrival, as well as the Supervisor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charleston hotels
French Quarter
The Vendue Charleston's Art Hotel
King Charles Inn
#16 of 61 in Charleston
4.5 of 5 bubbles 2,700 reviews
Belmond Charleston Place
#14 of 61 in Charleston
4.5 of 5 bubbles 3,060 reviews
Show Prices
Show Prices
Show Prices
Downtown
Hampton Inn Charleston - Historic District
Andrew Pinckney Inn
#21 of 61 in Charleston
4.5 of 5 bubbles 1,519 reviews
Show Prices
Show Prices
Show Prices

Been to Francis Marion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Francis Marion Hotel

Property: Francis Marion Hotel
Address: 387 King Street, Charleston, SC 29403-6468
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
Official Description (provided by the hotel):
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TravelClick, Hotels.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Francis Marion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Francis Marion Charleston
Hotel Francis Marion

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing