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Traveller rating
257
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All reviews front desk great location parking garage across the street marriott properties self parking charleston historic district within walking distance king street rooftop pool modern hotel shopping and restaurants fitness center long weekend king room every staff member beautiful city would highly recommend this hotel
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Reviewed February 16, 2021

We are crossing the country and decided to stop by Charleston. We were somewhat limited in lodging options because we were traveling with our 2 dogs. We decided to stay at The Renaissance and we were happy with our choice. As you would expect with any hotel in the area, the rooms are not very large and the overall rate (including the pet fee) is not cheap, but the rooms are very clean with modern furniture, the overall décor and atmosphere of the lobby etc. were very pleasant and the staff is very friendly, especially Jay C. He was very helpful and super fun. He took care of us from the beginning till the end and always with a smile. Thanks Jay C.

Date of stay: February 2021
    • Rooms
    • Cleanliness
    • Service
Thank Gurami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robert morgan, General Manager at Renaissance Charleston Historic District Hotel, responded to this reviewResponded February 16, 2021

Thank you for staying with us and taking the time to provide us feedback on your experience. I am glad to hear that you and your dogs enjoyed your time with us! I also appreciate you taking the time to recognize Jay! Our team loves receiving this feedback, we hope to welcome you back the next time your travels bring you back to Charleston

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Reviewed February 15, 2021 via mobile

We are just leaving from a 3 night stay at the Renaissance. We were celebrating our ten year wedding anniversary. The hotel was in a great location - within walking distance to everything. Every interaction we had with a staff member was very pleasant. Shout out to Ericka and Jay C for great recommendations. There was even a bottle of champagne waiting for us when we got to our room. We are sad to leave and will definitely be back.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Kelsie2114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robert morgan, General Manager at Renaissance Charleston Historic District Hotel, responded to this reviewResponded February 16, 2021

Thank you for giving Ericka and Jay a shout out, we love having them both on our team. We appreciate you staying with us and look forward to welcoming you back. Happy Anniversary!

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Reviewed February 12, 2021 via mobile

We are loyal Marriott Bonvoy members, so picking a Marriott property was the only properties we would consider. It was out first time visiting Charleston and We researched and found the Renaissance Charleston Historic District to be the perfect location. When we arrived we were meet by a pleasant, friendly front desk team and staff. They read my request because upon check in they recited everything to me that I had requested. Also they upgraded us to a suit on the 5th floor corner room, and it was ready when we arrived. I read some reviews of people saying the hotel didn’t care about Bonvoy status or that they don’t read the request from the Bonvay App, simply not true in my experience. This hotel is in a perfect location within walking distance to resturants and attractions. Bring comfortable shoes and explore this beautiful city from this perfectly located hotel. When we return it will be right back here at the Renaissance Charleston Historic District.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Cpmike74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick Norton, Guest Services / Front Office at Renaissance Charleston Historic District Hotel, responded to this reviewResponded February 14, 2021

Thank you for choosing to stay with us for your trip to Charleston! We greatly appreciate your loyalty to the Marriott Brand and can't wait to host you again soon!

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Reviewed February 12, 2021

This is such a chic hotel located in the heart of the town. The beds are really comfortable But...the lighting is very dim at night and the WiFi is tragic. I can get past both of those items because the hotel/rooms are super clean, comfortable, and I love the vibe.

Woke up and walked to breakfast but not before stopping at Handy & Hot; awesome latte!

The staff made it extra special. before we arrived I called to discuss the accommodations and Sarah was just as lovely in person as she was on the phone. She also knows the area so well that she was able to lead me to some of the city's gems. Jay C greeted us and offered to help with everything. He was also there when we checked out and helped load the bags and give directions.

great place! can't wait to go back! thanks!!!

Date of stay: February 2021
    • Value
    • Sleep Quality
    • Service
Thank MMdeluca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick Norton, Guest Services / Front Office at Renaissance Charleston Historic District Hotel, responded to this reviewResponded February 14, 2021

I sincerely apologize for the dim lighting and the WiFi issues you encountered during your stay, thank you so much for your positive feedback and for staying with us during these uncertain times, you'll have to return when we open our restaurant Lenoir!

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Reviewed January 25, 2021

Charleston is a halfway point to meet a friend that moved to Florida. Myself and two ladies stayed for 3 nights in December and our stay was fabulous! The hotel was right in the middle of everything! The doorman, Jay C. was so helpful and always looked out for us ladies! We thoroughly enjoyed our stay and will definitely be back!

Date of stay: December 2020
2  Thank millirons22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robert morgan, General Manager at Renaissance Charleston Historic District Hotel, responded to this reviewResponded January 27, 2021

Thank you for staying with us on your recent trip to Charleston. I will be sure to recognize Jay for the impact he had on your stay. We hope to welcome you back when your travels bring you back to the area, we appreciate your business.

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