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“This 2nd choice will now be my 1st”

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Belmond Charleston Place
Ranked #13 of 62 Hotels in Charleston
Certificate of Excellence
Hudson, Ohio
Level 6 Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“This 2nd choice will now be my 1st”
Reviewed 1 April 2012

Due to another hotel ( major chain) mishandling our reservations I moved a business meeting to Charleston Place on short notice. 12 of us stayed for four wonderful nights and I can't be more complementary of the hotel staff. Our meeting room was wonderful and well attended to. We had breakfast and lunch at the hotel each day and food was great and plentiful.
The rooms are very comfortable and the housekeeping staff top notch. I stayed in Jounior Suite on second floor with nice street views.Rick the Concierge deserves a shout out for great connections to the best restaurants and a super attitude.
Location is within walking distance of all downtown attractions.

Room Tip: Jounior suites are nice. Fourth floor and above may be quietest
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  • Stayed March 2012, travelled on business
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Helpful?
1 Thank nongagkram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this review, 4 April 2012
Dear Nongagkram,

Thanks for sharing a review of your recent visit to Charleston Place. I'm happy we were able to accomodate your short notice request, and ensure that your business meeting wasn't interrupted. I took the liberty of sharing this review with our staff, so that they might read your kind words about the hotel, food and level of service you and your attendees received during your stay.

Thanks again for your business. We hope to welcome you and your guests back to Charleston Place again in the near future.

Best regards,

Paul Stracey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,139 reviews from our community

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Traveller tips help you choose the right room.   Room tips (635)
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English first
Deerfield, IL
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 April 2012

Hard to believe that this hotel is rated #14 of all hotels in Charleston. Stayed there for four nights and had a wonderful experience. The room was beautiful and clean. The service was exceptional. My husband (who was not with me) ordered a bottle of champagne and a fruit and cheese platter over the phone to be delivered to my room for my birthday. They did a beautiful job. Had lunch twice in the Grill and both times the food and service were excellent. As said before, the location is perfect as we could walk anywhere within the downtown area. The tour we took had a bus that picked us up at the hotel. When we left, there was a taxi right there, without having to wait. The beds were comfy and the bathroom was very nice. The only complaint is the pedicure I got at the spa. The girl cut me twice. My cousin had no complaints about her pedicure (same manicurist).

Stayed March 2012, travelled with friends
Helpful?
2 Thank dezinerdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level 4 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 April 2012

We just returned from our first trip to Charleston, South Carolina. Our friends had researched the city and felt that the Charleston Place would be the best choice. She was absolutely right. The hotel was beautiful, and the service impeccable. Everyone was friendly .... southern hospitality at its finest. The location is excellent, near the downtown shopping and historical buildings. We stayed on the concierge floor, which turned out to be a great value. The room includes the concierge lounge, which starts with morning breakfast followed by wine and cheese, then high tea followed by a full bar and light food, and finally desserts. The bar on the ground floor is elegant and food at the Charleston Grille was great.
While there, we did a day car tour of the city and a plantation with Ken Goodman, who was recommended by the hotel. We also did a horse and buggy ride shortly after our arrival in the city. We had lunch one day at the Market Pavillion Hotel at 225, and then checked out the pool scene on the top floor .... reminded us of the Gansevoort in South Beach. On our last evening, we had dinner at Peninsula Grille which was top notch.

Room Tip: The concierge floor is worth the added cost.
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  • Stayed March 2012, travelled on business
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Helpful?
1 Thank DrRichardR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
Level 6 Contributor
404 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 30 March 2012

The Charleston Place hotel is a phenomenal hotel which spares no attention to detail! From the entrance with the magnificant chandelier to the amazing pool, the hotel is paradise in the city. We stayed in Charleston over night on route to Myrtle Beach and what a great idea! The staff are attentive and extremely helpful. The hotel is walking distance to a number of restaurants, the market, and the meeting locations for the carriage tours. We stayed on the club level and each of the meals/snacks were delicious and creative. The only slight disappointment was our view of the parking garage next door, as opposed to the view of the city. We would return in a heart beat!

  • Stayed March 2012, travelled with family
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Helpful?
3 Thank ProfessorOT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Needham, Massachusetts
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2012

We recently stayed at Charleston Place for 4 nights in the delightful city of Charleston SC. The services was excellent all around. The roomm was extremely comfortable. Dinner at the Charleston Place restauant was top of the line - great food, attentive when needed, but not overbearing service. We even had follow up thank you from the wait staff.
We would definitely return again

Room Tip: Corner rooms are light and the fourth floor has the spa which is not obtrusive or noisy
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  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2012

Staff is rude and racist!! went there with my brother and sister, we decide to have lunch at their restaurant bad idea if you are hispanic! my brother order a mimosa and the waitress ask for his ID he showed his mexican passport and she started a freaking FBI investigation, she said they only accepted SC government issued IDs, which is of course ridiculous this a tourist place people came from all over, we were very upset and requested a new waiter, but the whole meal was ruined we never even got a apology, i like everything about this hotel but this accident ruin our day will never be back!
Edit - Delete

Room Tip: Do not eat at their restaurant! go o mcdonalds instead
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  • Stayed March 2012, travelled with family
    • Value
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Helpful?
3 Thank Adriana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freeport, Maine
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 March 2012

We booked a junior suite and upon arrival found that there was no shower in spite of my initial request for a room with a separate shower or only a shower. I use either crutches or a wheelchair so a shower is really a requirement. The front desk kindly upgraded us, for no cost, to a suite with a large walk in shower and so much more. The room was beautiful, the staff was more than friendly and kind, and our stay was very enjoyable. We dined at the Charleston Grill one night ...unbelievable! It really was a memorable meal. Yes, this hotel is expensive as is the restaurant, but you might try luxurylink.com as there are some very good deals at auction. When you pair that with the excellence of the staff it was worth the stay. With only two problems; their television service does NOT get PBS which should be a no-brainer, and the pillows were really soft but I bet I could have asked for a foam one.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Charleston Place

Property: Belmond Charleston Place
Address: 205 Meeting Street, Charleston, SC 29401-3110
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Charleston
#4 Spa Hotel in Charleston
#10 Romantic Hotel in Charleston
#11 Luxury Hotel in Charleston
#17 Family Hotel in Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Charleston Place 5*
Number of rooms: 434
Official Description (provided by the hotel):
Historic Charleston’s premier hotel just steps from famous homes, museums and churches. World-class luxurious accommodations including European spa; rooftop pool; “The Club,” a private concierge level located on the top two floors; multiple award-winning restaurants; 20 exclusive boutiques and the legendary Belmond service, all in the heart of downtown. ... more   less 
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Also Known As:
Charleston Place By Orient-Express Hotel Charleston
Place Hotel Charleston
Charleston Place Hotel

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