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All reviews king street great location historic district upper king free breakfast indoor pool parking garage restaurants and bars nice hotel within walking distance free shuttle per day hotel is located would stay here again room was spacious front desk staff yogurt
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11 - 16 of 1,441 reviews
Reviewed January 30, 2021

The sound insulation of the hotel is very poor. You can hear all the noises around you, even the water running from the other rooms. The worst thing is that a group of people were having a birthday party in the room cross the hallway. They were talking, laughing and screaming. I could hear everything in my room. One of them was making phone calls in the hallway. I talked to the staff at the front desk (Jan 29) and told him there was a big party in the room. But all he told me was “our hotel quiet time is after 10pm”. Wow, that was very helpful!! However, even after 10pm they were still being very loud.

Date of stay: January 2021
Trip type: Travelled with family
Thank susiefu999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded February 2, 2021

Susie, we truly regret we missed the opportunity to turn your experience around so that you could enjoy a peaceful night's rest. We will address your concerns with our staff so that we can better handle situations like this going forward. We hope to one day have the opportunity to welcome you back so that we can provide you with the restful night's stay you deserve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 23, 2021

Super nice staff, great location, impeccable room. Easy check-in, all was as expected. I was handed a sheet for parking information that I did not read and thought the parking fee was per 24 hour while it is a daily fee of $18. No big deal.

Date of stay: January 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Voila504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded January 26, 2021

Thank you Voila for sharing your review of Hyatt Place Charleston Historic District. We are pleased you enjoyed your stay and appreciate the comfort, service, and convenient location we provide. We do regret any confusion with our public parking and hope any disappointments were minimal. We look forward to greeting you again the next time you are in the area.

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Reviewed January 21, 2021

Decent location for hotel, close to several food options. Parking was $87 for 3 days/2 night stay, leaving parking garage twice. TV in room was broken, lightbulbs shining through making it hard to watch. Room could use some updates, but the rusty towel rack in the shower stood out the most. Free breakfast was a nice grab and go, but we ordered breakfast from bar area one morning which was great!

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded January 22, 2021

Thank you Lisa for sharing your review. Your feedback is greatly appreciated and will be used to make improvements in your guestroom. Breakfast is an important way to start your day and we are happy to read you were able to enjoy both our grab-and-go options and menu selections we serve at our bar area. We look forward to welcoming you back to Hyatt Place Charleston Historic District.

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Reviewed January 14, 2021 via mobile

Would I stay here again? Yes
I had a room on the top floor with a great view to the bridge and harbour.
The hotel is in the nightclub / bar area and I was unlucky to have very noisy guest next door all 4 nights so the soundproofing isn’t great.
You can walk everywhere though from here and a big bonus to have so many restaurants close by.
The room was very clean and had everything you need for a great weekend in Charleston.

Date of stay: December 2020
Trip type: Travelled solo
1  Thank disport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded January 15, 2021

How wonderful to learn you would stay with us again at Hyatt Place Charleston Historic District. We are thrilled you enjoyed our central location and beautiful views from our top floor. We regret if your rest was disturbed in any way and wish we had known so that we could have addressed this for you. Thank you and we can’t wait to have the opportunity to welcome you back.

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Reviewed January 13, 2021

You must park in a garage that the hotel does own. Which i wasn't told about when i made my reservation at the hotel. Everytime you leave the hotel in your vehicle you get charged. Had i know this I probably would have stayed here.

Date of stay: January 2021
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank chrisa307904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded January 15, 2021

Thank you Chrisa for your review. We regret that you were not made aware of the public parking garage policies before your visit and will work with our team to better communicate this to our guests. We hope the rest of your time in Charleston was enjoyable and look forward to having the chance to welcome you back again.

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