While waiting for my ice cream I noticed a staff person in the prep area cutting up cookie dough into small pieces and bagging it to bring to the front to be used in customers’ ice cream. Then, with his gloves still on, he popped some in his mouth. I thought I saw wrong, so watched a little more and he continued - put some in the bag, some in his mouth. I said something to one of the other staff and he went back and spoke to him. He was young, I thought maybe he just didn’t know better and this would take care of it. Nope, on our way out I took another peek and he had his mouth full again. I looked at the website for an email address to contact management instead of posting here, because I’m still hoping this was not a widespread practice, but there was no email provided so here we are….
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