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“Good Week Long Stay” 4 of 5 bubbles
Review of Hilton Greenville

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Hilton Greenville
Ranked #15 of 64 Hotels in Greenville
Certificate of Excellence
Asheville, North Carolina
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Week Long Stay”
4 of 5 bubbles Reviewed 26 January 2012

I stayed at the Greenville Hilton on Business for a week in February. I was upgraded to a room on the exetive floor for free (because of Gold Level in Hilton Honors program). Room was nice with a king bed and a good size TV also a desk with high speed internet access. They also provided snacks in the lounge. Service was good all of the front desk staff i spoke to where very helpful. The hotel bar is nice and i used room service a few times all with no issues. The only down side to my stay was the staff working the breakfast shift did not seem to care about the guest at all. Service at breakfast was very slow even when there where not many people eating and one morning during my stay it took almost 15 min for someone to come to the table and ask what i wanted to drink. Location is great just off i-385 close to downtown and close to a lot of corporate offices.

  • Stayed February 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank comptech08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tito-cares, General Manager at Hilton Greenville, responded to this review, 30 April 2012
Your comments are appreciated, we are committed to improving our product and service which includes our restaurant and lounge, I have shared your comments at our recent team member meeting and can assure they are committed to improving their level of service I look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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638 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
tennessee
Level Contributor
232 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

We stayed at this hotel for a college football game in Sept 2011 and we stayed in Sept 2010 for another trip. The hotel is in a great setting making it quiet for sleeping and relaxation.
The service was very good at check, at the lobby bar area, the concierge level reception area and upon check out.
When we were walking to our room we saw numerous room service trays outside of rooms so we were curious as to what the menu had to offer. All of the prices for room service as compared to many other hotels was surprisingly reasonable. We order full dinner (including a steak salad and a chicken entree) and they were both good and arrived quickly and still warm.
I stay in hotels approximately 120 nights a year and I would recommend this one. The bathroom had fully towels, it had high end linens, room darkening drapes, newly upgraded television, good food and a good location.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank twosassyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
188 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 15 December 2011

We had a conference at the Hilton in Greenville and stayed there three nights. The inside of the lobby, the conference room and hotel rooms were all decorated nicely. They had everything you need for being away from home down to the ceramic coffee cup in the room and free water. Having the shuttle was helpful. The rooms were very comfortable, CLEAN and nice. The bedding was high end. The cleaning service went a step further and arranged my things nicely. I would like to stay there again when in beautiful Greenville.

Room Tip: This is a quiet hotel. All the rooms were nice. Higher floors had a better view.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FederalExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Mill, SC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 December 2011

My wife and I stayed here the night after the TSO concert on December 3, 2011. The room was gorgeous. We both had a very restful night sleep. The hotel is convenient to the downtown area and the Bi-Lo center. There is a mall and several restaurants if you just cross over I-385. We will definitely stay here again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wes H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
2 reviews
5 of 5 bubbles Reviewed 5 December 2011

We spent the weekend at this hotel. My sister, niece and I had rescued a pet that was going to be PTS from a local shelter - and brought the dog to this hotel while waiting to meet up with the next leg on the dog's journey to it's permanent home. EVERYONE in the hotel went out of their way to make us feel welcome - from helping us move the dog through the lobby and into the elevator (which was not his favorite thing) to bringing us a doggie bag for a special treat. The staff at the desk were efficient, friendly and helpful - the concierge helped us walk the dog - and even put him on the luggage cart to help get him into the elevator, when nothing else would work. Bartenders were wonderful and attentive. And don't get me started on the food. The restaurant has wonderful entrees (if you are ever there - get the adult mac & cheese - aweseome). And the service was outstanding. This hotel will be on my "must stay at" list in the future.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinton, West Virginia, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 November 2011

Compliments to the front desk staff who were inundated with cancellations related to the concert cancellation at the Bi Lo Center that same day. They handled my phone call request for refunding my hilton honors points within 24 hours. I appreciate your courtesy and prompt attention to my request.

Stayed November 2011, travelled with friends
Helpful?
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 31 October 2011

Spent a night at this hotel last weekend. Hotel is older and looks and feels tired. Remote did not work in room, and could NOT GET ANY HOT WATER. Hotel clerk at checkout, in repsonse to comment about water temperature, merely shrugged and said it must be the boiler. Also, when we went to breakfast, there was no food (7:00 am), and when they brought it out, it was not much more than cereal, a few pieces of fruit, and "yesterday's" danish tray. We were disappointed to have this experience at a Hilton and will definitely not be back.

  • Stayed October 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank funtravelwithfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Greenville

Property: Hilton Greenville
Address: 45 W Orchard Park Dr, Greenville, SC 29615-3548
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Greenville
#16 Family Hotel in Greenville
#17 Romantic Hotel in Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Greenville 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Welcome to the Hilton Greenville hotel, situated within minutes of premier shopping and business district in downtown Greenville, SC. While staying at our hotel in Greenville, enjoy complimentary parking and shuttle service to and from Greenville Spartanburg International Airport. The Hilton Greenville makes it easy for Guests to enjoy delicious restaurants in Greenville, SC without ever leaving the hotel. For a relaxing and delectable Greenville, SC dining experience, partake in the cuisine at Bistro 45 Carolina Fresh offering freshly prepared seafood, steaks, pasta dishes and a delightful dessert menu. Take advantage of more than 14,000 sq. ft. of versatile meeting and banquet space, including the Grand Palmetto Ballroom, at this full-service hotel. Host a productive business meeting or lavish Greenville, SC wedding for up to 800 guests. Stay connected with work and home in the 24-hour business center. ... more   less 
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Also Known As:
Hilton Greenville Hotel Greenville
Hilton Hotel Greenville

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