OMG, where do I start? I wish I had read the reviews on this hotel, I mistakenly assumed that because I had stayed at other HIE express locations and been satisfied this experience would have been the same. Not so.
The carpet is stained throughout the property, common areas as well as guest rooms. The PTac A/C units are loud and squeel and screech all night long. The hotel hallways appear to have not been vacuumed any time recently, the hotel smells of cigarettes throughout. The rooms smell like cigarettes masked by air freshener.
The night clerk, "Bob" is as clueless as they come. I asked for a room change and he did not check to see if the second one was any better.
So unhappy, I would rather sleep in my car and may do just that.
Do not stay here!!!More
- Free Wifi
- Free Parking